What are the responsibilities and job description for the Accounts Payable Specialist position at Exelon?
Who We Are : We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in? Primary Purpose :
Initiate and execute the strategies in support of Accounts Payable and create efficiencies by partnering with stakeholders, third party service provider and vendors utilizing management model program, policies, procedures, guidelines and best practices.
Primary Duties :
- Ensure the day to day efficiency and effectiveness of the Accounts Payable invoice processing, banking vendor management and customer support functions :
- Support third party AP Processor team to meet established SLA metrics and identified goals.
- Resolve escalations for invoice entry, validation, internal & external inquiries via phone, email and / or AAA submissions and related supporting workflow processing.
- Affect a high level of customer service satisfaction via third party service provider and available customer supporting technologies. (i.e. Phone Queue, Email, Asset Suite).
- Maintain and provide regular reporting of productivity, initiative-specific and customer support metrics for invoice validation and AP Call Center.
- Special projects as assigned. (30%)
- Analyze, identify and support development of continuous improvement opportunities within Accounts Payable :
- Partner with AP Manager to identify new technology and strategies to improve efficiency and quality of service offerings.
- Utilize system, process and best practice knowledge to contribute to project management functions for analysis and implementation of project / change management fundamentals in the initiation, planning, execution and closing of assigned projects.
- Assist in review of benchmarking, performance indicators and feedback mechanisms related to AP to meet / exceed internal and external stakeholder needs.
- Identify new technology and strategies to improve efficiency and quality of service offerings, including partnership with third party service provider to validate solutions. (35%)
- Support and partner with Accounts Payable stakeholders in improving the invoice to pay process :
- Partner with AP Manager to identify and support emerging and continuing strategies to increase engagement and educational opportunities for internal & external stakeholders. Support project or initiative teams in the development and implementation of solutions to improve efficiency within the invoice to pay process.
- Support AP as contact for periodic technical system upgrades. Assist AP, IT and Supply through support testing and seamless implementations into production environment. (35%)
Job Scope :
Reporting to Manager, Accounts Payable; AP Processing Specialist will support improving invoice to pay process. This position routinely interacts with Finance, Supply, Treasury, suppliers and other internal partners. Position interacts with all levels of Exelon organization.
Minimum Qualifications :
Preferred Qualifications :
Benefits :
Salary : $59,200 - $88,800
