Demo

Business Systems Analyst

Experis
Oceanside, CA Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 5/15/2025

Job Title : Technical Business Analyst

Location : San Diego, California (Hybrid)

Position Type : Full-Time

About the Organization : Our client, a renowned higher education institution in the San Diego area, is seeking a talented Technical Business Analyst to join their dynamic team. The ideal candidate will have in-depth knowledge of CA community colleges, technical expertise, and an understanding of business system analysis processes. This position plays a critical role in improving and optimizing the institution's systems to enhance overall operational efficiency.

Key Responsibilities :

  • Act as a liaison between business stakeholders, IT teams, and system users to ensure technical solutions meet business requirements.
  • Analyze and document business processes, workflows, and system specifications for higher education environments, particularly within California community colleges.
  • Collaborate with cross-functional teams to identify opportunities for improving systems and processes.
  • Perform technical system analysis, ensuring the integration and optimization of systems in accordance with institutional needs.
  • Support basic Business Systems Analyst (BSA) duties including requirement gathering, system testing, and implementation.
  • Develop functional specifications, user stories, and use cases to facilitate technical and business needs alignment.
  • Assist in troubleshooting and resolving system issues, ensuring that solutions are both timely and effective.
  • Conduct system and user acceptance testing to ensure the quality and usability of implemented solutions.
  • Prepare reports, dashboards, and other documentation for tracking project progress and performance metrics.
  • Stay current with industry best practices, technology trends, and changes within the California community college system.

Qualifications :

  • Bachelor's degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience).
  • Strong knowledge of the operations, systems, and regulations within California Community Colleges.
  • Proven experience in business systems analysis and working with technical teams to implement solutions.
  • Familiarity with software and systems commonly used in higher education institutions.
  • Excellent problem-solving skills with the ability to understand complex business needs and translate them into actionable technical solutions.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
  • Experience with technical tools, business analysis techniques, and project management practices.
  • Ability to handle multiple tasks and priorities in a fast-paced, dynamic environment.
  • Previous experience in an educational or public-sector setting is a plus.
  • Preferred Qualifications :

  • Experience with enterprise resource planning (ERP) systems, student information systems (SIS), and / or learning management systems (LMS).
  • Certification in Business Analysis (e.g., CBAP, PMI-PBA) or related technical certifications.
  • Familiarity with data analysis tools and techniques.
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