What are the responsibilities and job description for the Infrastructure Operations Lead position at Experis?
Our federal client is seeking an Infrastructure Operations Lead to join their team. This is a W2 contract and will be 100% onsite in Oak Ridge, TN. This will also require the ability to obtain a public trust security clearance.
Job Title : Infrastructure Operations Lead
Location : Oak Ridge, TN
Pay Range : $58-$60 / hr
What's the Job?
Infrastructure Operations Lead is a key position responsible for leading the IT Infrastructure Operations contractor team that provides operations and maintenance to the network and systems. The Infrastructure Operations lead is responsible for maintaining and operating the hybrid infrastructure, that includes a combination of on premise and cloud-based infrastructure. Infrastructure operations shall support and maintain the Local Area Network (LAN), Wide Area Network (WAN), Wireless Local Area Network (WLAN) and data center infrastructure to ensure an effective and efficient IT environment for its customers.
Job Responsibilities include :
- Maintaining and operating applications, systems and network.
- Support the configuration management and change management process.
- Implementing approved changes and reporting progress and status.
- Providing patch management and updates to remove vulnerabilities from infrastructure and end points.
- Provide Network Administration network to include the LAN, WAN, and WLAN.
- Provide System Administration for systems and applications.
- Perform Operations and Maintenance on Data Center Operations.
- Provide technical expertise to operate, backup, monitor and maintain the data centers both on-prem and cloud based, including physical and virtual platforms, database servers, storage area networks, print servers, and other data center capabilities.
- Monitor Infrastructure availability and performance.
- Provide Non-Core Hours Operations Support for operation and cyber security activities that require a response to critical cybersecurity incidents, network outages, major service disruptions and other unplanned emergency events.
- Provides designs and estimates and estimates to clients to support procurements.
- Provides timely and relevant communication to leadership, staff, other teams, and customers regarding information issues, problems and concerns.
- Lead special projects as assigned and report progress to leadership.
- Support and lead process and technology improvement initiatives.
- Manages staff to include schedule, priorities, performance, and expectations.
- Accountable for meeting Service Level Agreements and Key Performance Indicators
- Reviews reports and monitors dashboards for performance and support needs.
- Report status to leadership, staff, and teams.
- Develop and review documentation in support of changes and procedures.
- Responsible for the day-to-day operation of the team, providing overall guidance and supervision.
- Escalation point for customer problems and questions.
- Coordinate with other customer entities as well as internal / external service providers as necessary to prevent, correct, or detect network problems and / or outages and determine causes and solutions.
- Lead supports daily scrum with team, and client meetings, and is a technical working lead for their team of Network and System Administrators.
Specific Technology Responsibilities :
1. Network Management System 2. Microsoft Windows Server Administration
What's Needed?
5 years of related networking experience
Experience leading a team
Technical acumen
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Salary : $58 - $60
