What are the responsibilities and job description for the Call Center Agent position at Express Employment Professionals Defunct?
Job Title : Collection Call Center AgentLocation : Warsaw, IndianaCompany : Express Employment ProfessionalsJob Type : Full-time, 1st ShiftPay : $14.00 per hour CommissionJob Summary : Express Employment Professionals is seeking a detail-oriented and motivated Collection Call Center Agent to join our team. The ideal candidate will be responsible for making outbound calls to collect delinquent payments and handle inbound calls from customers.Key Responsibilities : Make outbound calls to collect delinquent paymentsHandle inbound calls from customers regarding their accountsMaintain accurate records of calls and paymentsFollow company policies and procedures for collectionsProvide excellent customer service and handle customer inquiriesMeet or exceed call quotas and performance targetsWork collaboratively with team members to achieve goalsEnsure compliance with state and federal collection lawsQualifications : High school diploma or equivalentProven experience in a call center or collections roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong organizational and time management skillsAbility to handle rejection and maintain a positive attitudeProficiency in Microsoft Office Suite (Word, Excel, Outlook)Ability to work in a fast-paced environmentHow to Apply : Please contact Express Employment Professionals at : Phone Number : (574) 267-6760Email : sarah.stevens@expresspros.comWebsite : Express Employment Professionals - Elkhart
Salary : $14
