What are the responsibilities and job description for the Customer Service Representative position at Express Employment SE?
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Full time:
First shift:
Monday - Friday
8:00am to 5:00pm
$16.00 per hour
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Previous Lowe's, Home Depot or hardware store
- Ability to build rapport with contractors.
- Work on estimates and purchases
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Apply online or at our office:
Express can help you find the job that fits your needs and abilities well, and you'll never pay a fee for our services and support.
To Apply:
- Call our office at 614-328-9345
- Visit our office: 6105 McNaughten Centre, Columbus, OH 43232
- www.expresspros.com, send application to #3358
About us:
Express works with job seekers to help them find the right job based on their skills and experience. As one of the leading staffing companies in North America, Ohio, and Columbus, we're ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available, including:
- Administrative
- Light Industrial
- Skilled Trades
- Professional positions
Express Employment Professionals is an equal opportunity employer that prohibits discrimination and harassment. We are committed to the principle of equal employment opportunity for all people and to hiring and promoting individuals solely based on their qualifications for the job.
In compliance with applicable federal, state/province, and local law, employment decisions are based on business needs, job requirements, and an individual's qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Apply today at Expresspros.com! You can search for other great job openings in your area, build your profile, showcase your skills, and apply all from your mobile device.
Salary : $16