What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Extermco Termite & Pest Control Inc.?
We are a locally owned & operated pest control company. We currently looking for the right person to fill our full time Office Assistant position. Job pay is based on experience in below.
Qualifications:
- Proficiency in Apple computer literacy, including familiarity with MacOS and applications such as Numbers and Pages.
- Superior communication and customer service skills, including proficiency in handling phone, email, and text communications.
- Certification as a notary public, or willingness to obtain certification.
- Ability to type a minimum of 50 words per minute.
- Experience with multi-line phone systems.
- Effective task-switching capabilities and efficiency in managing multiple tasks.
- Strong prioritization skills with the ability to handle a diverse workload.
- Preferred (but not mandatory) familiarity with the PestPac/WorkWave platform.
- Basic understanding of pest control industry terminology.
- Professional demeanor in appearance and manner.
- Knowledge of popular social media platforms.
- Detail-oriented with the ability to work independently.
- Local knowledge of the River Valley and Northwest Arkansas area.
Responsibilities:
- Manage incoming communication, including phone calls, voicemails, texts, and emails, providing information about our services.
- Perform data entry tasks, including the processing of payments, work orders, invoices, deposits, etc.
- Prepare and manage legal documents.
- Compile and submit various reports.
- Handle scanning and filing tasks, both digital and physical.
- Assist in social media marketing and advertising efforts.
- Aid in scheduling and routing technicians, ensuring efficiency and full scheduling.
- Address and resolve customer complaints and issues effectively.
- Support accounts receivable and collection efforts.
- Maintain and update customer files using customer service software.
Personal note: If you are at a point in your life you have to miss work consistently, please do not apply.
If you are not familiar with MacOS, please do not apply.
If you aren’t comfortable without your cell phone on your desk, please do not apply.
Application Process:
Please apply through really. Interviews will be scheduled based on application reviews.
Extermco Termite & Pest Control, Inc
5010 South 35th
Fort Smith, AR 72903
** Due to monetary transactions involved in our business we reserve the right to perform Criminal Background Screenings prior to hiring**
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Ability to Commute:
- Fort Smith, AR 72903 (Required)
Work Location: In person
Salary : $16 - $18