What are the responsibilities and job description for the Front Desk Receptionist position at Eye Care Professionals of WNY?
Job Title: Front Desk Receptionist
Job Overview:
We are seeking a dedicated Front Desk Receptionist to be the first point of contact for our company. The Front Desk Receptionist will play a crucial role in providing exceptional customer service and administrative support. The ideal candidate should be proficient in managing front desk operations efficiently and ensuring a positive experience for all visitors and callers. The candidate should also be able to travel to multiple locations.
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls promptly and accurately
- Manage incoming and outgoing mail and packages
- Maintain a tidy and organized reception area
- Assist with administrative tasks such as data entry, filing, and scheduling appointments
- Utilize computer skills to handle inquiries via email or online platforms
Qualifications:
- Proficiency in English; bilingual proficiency is a plus
- Experience working at the front desk or in a customer-facing role
- Knowledge of Google Suite or similar office software
- Strong time management skills with the ability to prioritize tasks effectively
- Familiarity with phone systems and office management procedures
- Excellent phone etiquette and communication skills
- Computer literacy, including typing speed and accuracy
- Attention to detail, including proofreading abilities
Joining our team as a Front Desk Receptionist offers an exciting opportunity to be the face of our company and contribute to creating a welcoming environment for our clients and staff. If you are organized, personable, and thrive in a fast-paced office setting, we encourage you to apply for this position.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17