Surgery Coordinator

Job Summary
We are seeking a dedicated and organized Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our clinic by providing exceptional administrative support. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Coordinator will be responsible for patient interactions, sales, and educating our clients about surgery.

• Act as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
• Demonstrate an ability to meet deadlines.
• Schedule all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician if necessary, surgical facility, ophthalmologist or technician.
• Schedule post-operative appointments as appropriate.
• Counsel patients on billing options for LASIK and Cataract Premium lens.
• Provide virtual visits for LASIK inquiries.
• Notify patients of all scheduled appointments.
• Prepare surgery folders and post-op kits.
• Maintain pre-operative eye drop log for dispensed patients’ drops.
• Maintain contact with surgical company representatives.
• Collect all pertinent information for upcoming surgery, lens orders, insurance, H&Ps, signed consent forms, and any other paperwork or information pertinent to the surgery and transfer to surgical facility.
• Answer all telephone inquiries from patients, comanaged OD’s or primary care physicians concerning surgery and/or related concerns.
• Communicate pre-operative education with patients and/or designated family members to include eye drops and pre-surgery instructions.
• Knowledge of all procedures (medically necessary and elective) for education to patients and family members.
• Knowledge of all surgeon’s workflow in order to assist in scheduling when necessary.
• Perform other tasks as assigned.

Join our team as a Coordinator and contribute to providing excellent care in our clinic while developing your professional skills in a supportive environment!

Qualifications

• Proven experience in medical administrative support and office management
• Strong communication skills and patient service orientation
• Proficiency in EHR systems
• Knowledge of medical terminology, CPT coding, and HIPAA regulations
• Familiarity with Microsoft Office and multi-line phone systems
• Experience in managing medical records and clerical tasks
• Ability to work in a fast-paced environment while maintaining attention to detail

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Medical Specialty:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $21 - $26