What are the responsibilities and job description for the Medical Front Desk/Administrative Assistant position at Eye MD of Niceville?
The Medical Front Desk/Administrative Assistant is responsible for creating a positive and welcoming environment for clients and their families and maintaining an organized, efficient work environment for the clinical team by ensuring seamless scheduling, billing and communication. Candidates will be performing a variety of administrative tasks while ensuring the highest quality customer service for our patients in a fast-paced medical facility. *Responsibilities* * Greeting patients and checking them in and out of the facility * Answer office phones and faxes * Schedule and coordinate appointments * Update and maintain patients’ health records in accordance with HIPAA privacy rules * Assist with patient prior authorizations * Coordinate with a third-party billing company for insurance claims * Use medical software to manage receivable and payable accounts and maintain patient financial records * Answer patients’ queries and ensure quality customer service * Collaborate with the doctor, nurses, and technicians to help with medical examinations, schedule tests/procedures, and order supplies * Ensure compliance with required policies and procedures * Keep up-to-date with changes in medical and insurance billing * Assist Practice Administrator with other duties as assigned *Requirements and skills* * Prior work experience as a Medical Administrative Assistant is not required, but preferred * Experience with electronic medical records and practice management software * General knowledge of healthcare operations * Familiarity with medical coding and insurance billing * Excellent organizational and multitasking skills * Customer-oriented communication skills * High school diploma; certification in medical administration is a plus
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Health insurance
- Life insurance
- Paid time off
Medical Specialty:
- Ophthalmology
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $16 - $18