Sales/Office Administrator in Sign Company- Hybrid

Position Overview
As a Sales/Office Administrator at EZM SIGN, you will play a key role in ensuring smooth office operations and driving our sales efforts. You will be responsible for handling customer inquiries, providing detailed information about our products and services, and processing orders accurately and efficiently. As an essential part of the sales team, you will actively manage sales leads, coordinate appointments, and follow up with clients to ensure seamless communication throughout the sales process. Your role will be crucial in driving sales, ensuring that customer orders are processed smoothly, and contributing to the overall success of the team. This is a dynamic position that blends customer service, administration, and sales support to help us meet our business goals.

Key Responsibilities

• Handle customer inquiries via phone, email, and in-person, providing quotes and information on products and services.

• Process orders, track inventory, and coordinate with production teams to ensure timely delivery.

• Assist with managing sales leads, scheduling appointments, and following up with potential clients.

• Maintain accurate client records, including contact details, contracts, and payment histories.

• Provide general administrative support, including filing, organizing documents, and managing office supplies.

• Collaborate with the marketing team to promote our products and services and assist with promotional campaigns.

• Assist the sales team with creating proposals and contracts.

• Ensure smooth office operations and provide support to other departments as needed.

• Assist with other office-related duties as needed to support daily operations and ensure the smooth functioning of the office.

Requirements

• Education: Associate's or Bachelor’s degree preferred

• Must have 1-2 years of experience in the signage industry in Sales/Office Administrator role.

• Skills: Excellent phone communication, customer service, organizational, and multitasking abilities, with a keen attention to detail and a strong focus on accuracy to ensure nothing is overlooked.

• Tech Proficiency: Comfortable using Google Workspace, CRM software, and office equipment.

• Attributes: Professional demeanor, positive attitude, strong attention to detail, and the ability to manage multiple tasks efficiently.

Work Details

• Schedule: Monday-Friday, 9:00 AM - 5:30 PM (Full-time) 

• Must be able to accommodate weekly work hours on site: Monday-Friday from 8:30am to 5:00pm

• Work Style – Hybrid: At the office location most days, with the ability to work remotely on some days after the trial period and based on performance.

• Holidays Off: Independence Day, Thanksgiving, Christmas Day, and New Year’s Day.

• Location: 1175 E 32nd St, Los Angeles, CA 90011

Compensation and Benefits

• Competitive hourly wage: $18 - $22 commissions (based on experience and qualifications).

• Comprehensive health insurance (100% company-paid).

• Generous paid sick leave policy to support your well-being.

• 401(k) plan.

• Newly built, state-of-the-art office with a relaxed team atmosphere, featuring a coffee station, TV, dedicated chill/rest area, and an outdoor rest area. Located in the historic South Central Los Angeles district, surrounded by coffee shops, restaurants and stores.

• Commissions, offering unlimited earning potential.

Why Join Us?
At EZM SIGN, we value teamwork, creativity, and the pursuit of excellence. As a Sales/Office Administrator, you’ll play an important role in the success of our business and have the opportunity to grow within a supportive and collaborative environment. We offer a dynamic work culture with opportunities for personal development and career advancement.