What are the responsibilities and job description for the Sales Representative (Victoria) – B Corp™ Certified Company position at Factors Group of Nutritional Companies?
Are you a qualified naturopath or nutritionist with a passion for educating on natural medicine products and growing brand sales? If you enjoy building solid relationships with customers, then our Sales Representative role may be perfect for you! At Factors Group our employees are critical to our success and we care about our teams, their wellbeing, and work-life balance. If this sounds like a good fit, we want to hear from you!
Monday to Friday 9:00 am – 5:00 pm (flexible)
About the role:
Grow territory sales by developing strong relationships, commitment to the brand and product knowledge
Achieve established territory goals and projections: sales targets, new product sales, lead generation, new account openings and follow up
Achieve minimum of 6 customer meetings/trainings/drop-ins/calls per day
Achieve 100% coverage of assigned customers each month
Establish, prepare, and detail accounts on a regular call cycle, communicating updates and promotions
Provide customer with technical advice related to products; advise customers with expert knowledge of products
Qualify and open new accounts and process orders in an accurate and timely manner
Log details of calls, issues, and customer interactions in customer relationship management (CRM) tool and update progress and resolution
Provide detailed regular reports on call cycle, challenges, opportunities, competitor intelligence and customer feedback
Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (GMP)
Strictly adhere to and observe all safety policies as outlined in the company policies and training sessions
Other duties as required
Skills and experience:
Bachelor of Science degree in Nutrition or Natural Medicine
Minimum two years of experience in sales (preferably in the natural health industry)
An equivalent combination of education and experience may be considered
Must be available for bi-monthly intrastate travel to service regional accounts
Valid Australian driver’s license and access to a reliable vehicle
Computer proficient in MS Office (Word, Excel, PowerPoint) and basic CRM systems
Self-motivated, organised, and detail-oriented
Excellent communication and presentation skills (verbal and written) in English
Must be customer service oriented with a strong track record of excellence
Must have the ability to quickly learn systems, processes, and procedures
Proven ability to deal with high-profile accounts and customers
Ability to converse with people from diverse backgrounds
Ability to work under pressure to meet deadlines
Ability to prioritise and manage time effectively
Must work well individually and in a dynamic team environment
Able to manage territory call cycle, an expense account and arrange travel under the travel/events guidelines provided
Benefits and perks:
We believe our people are one of our greatest assets and we strive to provide our employees with a challenging and rewarding work environment
You will be joining a globally recognised B Corp™ certified company with big expansion plans for Australia
We are a dynamic company with room to grow and develop
We offer a very competitive salary
We also offer staff discounts on all our products
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