What are the responsibilities and job description for the Pioneer Park Guide position at Fairbanks North Star, Borough of (AK)?
Under general supervision of the Division Administrative Assistant and Superintendent, will provide visitor information services, train/monitor Park Aides, and assist Park staff with the general park operations. Assignments may include a variety of light duty tasks related to overall park administration and visitor assistance. Incumbents are responsible for working with Pioneer Park's summer visitors by explaining the attractions of the park, city and state, and giving concise directions to various tourist attractions throughout the state. Position requires continual contact with the public and considerable skill in: tact, patience, courtesy and diplomacy in providing the services and information. Provides daily direct supervision to Park Aides in conjunction with the Division Administrative Assistant.
SALARY: Grade 94
REPORTS TO: Division Administrative Assistant & Superintendent
POSITIONS SUPERVISED: Pioneer Park Aides1. Supervise Park Aides, including developing daily work schedules, assigning work, and ensuring safe and effective operations.
2. Assist park staff with general parks operations.
3. Conduct walking interpretative tours.
4. Recommend minor maintenance adjustments.
5. Collect RV parking fees and prepare and balance daily deposits.
6. Take picnic shelter reservations, and input into computerized scheduling program.
7. Provide visitor information services.
8. Interpret natural and historic features of the park and region.
9. Assist in collecting data and record keeping.
10. Daily setup of cash registers; make cash drops and change as needed.MINIMUM QUALIFICATIONS:
1. Minimum age for this position is 18.
5. Available to work weekends, holidays and irregular shifts.
8. Standard First Aid, Adult CPR and Automated External Defibrillator (AED) certifications, as recognized by the American Red Cross (or equivalent) preferred. (APPLICANTS WHO HOLD A CURRENT CERTIFICATION MUST PROVIDE ORIGINAL CERTIFICATION AT THE TIME OF INTERVIEW)
9. Prefer prior employment experience in a historic theme park and experience conducting interpretive talks.
5. Supervisory experience preferred.
11. Demonstrated ability to operate a personal computer for a variety of computer programs (MS Word & Excel required); type at a proficient level. Ability to operate a variety of office machines (copier, scanner, fax, multi-function phone, printers etc.).
KNOWLEDGE, SKILLS, AND ABILITIES
1. Familiarity with Alaskan landmarks, points of interest, and lifestyles.
2. Demonstrated ability to follow written and oral instructions.
3.Willingness to wear 1890's period clothing, which is provided, on special event days.
4. Demonstrated ability to handle money and perform cashier duties as required.
5. Demonstrated ability to effectively communicate and deal with the public in a continually courteous and tactful manner.
OTHER
1. This position requires a criminal background investigation, fingerprinting, and a credit history background check.JOB CONTACTS:
Ordinary business contact with employees in own division and continuous routine public contact.
JOB RESPONSIBILITY:
Supervisor responsibilities: directs work flow of permanent/temporary/seasonal/volunteers during summer months; experiences minor problems daily and occasional major ones that must be resolved on own initiative with little immediate supervision; the consequences of error, carelessness or mistaken judgement require significant effort to recover.
WORK ENVIRONMENT:
Shop area where conditions are pleasant; varied outdoor work sites with disagreeable conditions with undesirable elements or factors on a somewhat continuous basis; up to 1/4 of time is spent standing, or walking; major accident/hazard risk; requires short periods of moderate lifting, pushing or pulling (26-50 lbs.).
SALARY: Grade 94
REPORTS TO: Division Administrative Assistant & Superintendent
POSITIONS SUPERVISED: Pioneer Park Aides1. Supervise Park Aides, including developing daily work schedules, assigning work, and ensuring safe and effective operations.
2. Assist park staff with general parks operations.
3. Conduct walking interpretative tours.
4. Recommend minor maintenance adjustments.
5. Collect RV parking fees and prepare and balance daily deposits.
6. Take picnic shelter reservations, and input into computerized scheduling program.
7. Provide visitor information services.
8. Interpret natural and historic features of the park and region.
9. Assist in collecting data and record keeping.
10. Daily setup of cash registers; make cash drops and change as needed.MINIMUM QUALIFICATIONS:
1. Minimum age for this position is 18.
5. Available to work weekends, holidays and irregular shifts.
8. Standard First Aid, Adult CPR and Automated External Defibrillator (AED) certifications, as recognized by the American Red Cross (or equivalent) preferred. (APPLICANTS WHO HOLD A CURRENT CERTIFICATION MUST PROVIDE ORIGINAL CERTIFICATION AT THE TIME OF INTERVIEW)
9. Prefer prior employment experience in a historic theme park and experience conducting interpretive talks.
5. Supervisory experience preferred.
11. Demonstrated ability to operate a personal computer for a variety of computer programs (MS Word & Excel required); type at a proficient level. Ability to operate a variety of office machines (copier, scanner, fax, multi-function phone, printers etc.).
KNOWLEDGE, SKILLS, AND ABILITIES
1. Familiarity with Alaskan landmarks, points of interest, and lifestyles.
2. Demonstrated ability to follow written and oral instructions.
3.Willingness to wear 1890's period clothing, which is provided, on special event days.
4. Demonstrated ability to handle money and perform cashier duties as required.
5. Demonstrated ability to effectively communicate and deal with the public in a continually courteous and tactful manner.
OTHER
1. This position requires a criminal background investigation, fingerprinting, and a credit history background check.JOB CONTACTS:
Ordinary business contact with employees in own division and continuous routine public contact.
JOB RESPONSIBILITY:
Supervisor responsibilities: directs work flow of permanent/temporary/seasonal/volunteers during summer months; experiences minor problems daily and occasional major ones that must be resolved on own initiative with little immediate supervision; the consequences of error, carelessness or mistaken judgement require significant effort to recover.
WORK ENVIRONMENT:
Shop area where conditions are pleasant; varied outdoor work sites with disagreeable conditions with undesirable elements or factors on a somewhat continuous basis; up to 1/4 of time is spent standing, or walking; major accident/hazard risk; requires short periods of moderate lifting, pushing or pulling (26-50 lbs.).
Salary : $21
