Business Office/Human Resource

Job Title: Business Office/Human Resources Coordinator ~ ~ ~

Job Family: Accounting/Human Resources

EEO Category: Professional Reports to: Executive Director

Job Summary
Provides excellent customer service and general HR support to the Community. Conducts and assists with HR projects and general office work.

Essential Functions

Accounts Receivable-

• Collect all payments
• 5th of each month follow up with all unpaid Residents. Call every 5 days thereafter. The goal is to have all residents paid by the 15th of each month. Bill late fees when applicable.
• Update the Resident Rent Roster regularly
• Deposit all checks same day (Update Deposit Sheet and email Regional Operations Manager when deposits have been completed.)
• Email ROM with status of Resident (If they expire, or if they add or delete a personal care service, or if they pay a deposit to move in as well as the date that they move in as well as all charges)
• Contact Case Managers of Medicaid Residents at the time of move in
• Update pet records quarterly
• Report all Outstanding Vendors Invoices to ROM
• Ensure any changes to patient liability are given to ROM

Accounts Payable-

• Collect and scan all bills to Regional Operations Manager
• Pay activity performers same day by check (Email ROM Check number, what it's for and amount the same day)
• Take all invoices to Standup for the department head to review and ok prior to sending to ROM
• Manage Receptionist Position
• If receptionist is not in, please answer the phone within 3 rings. (When you go to lunch please inform Activities to be your backup)
• Filter phone calls to the appropriate location by discovery
• Walk ins/ family members please direct them to the proper Department Head or location

Human Resources-

• Setup & complete initial interviews with department heads from really account
• Coordinates and processes new hire paperwork including background checks and new hire forms. (EX 1-9 Compliance)
• Schedule new hires orientation
• Ensure completion of termination paperwork and inform ROM of changes to employment list.
• Setup All Staff Mandatory Meetings w/Don and Attend
• Time Clock adjustments as needed
• Name Badges and key cards
• Update Employee Name Roster and online calendar with anniversaries, birthdays and evaluations
• Ensure that we are compliant with State
• Function as a liaison between vendors and employees advising employees on eligibility, coverage and other benefit matters.
• Unemployment and workers compensation
• Fill out new resident paperwork

Side Notes:

Part time employees do not receive benefits

Healthcare is offered after 90-day review

New hires that are termed or quit within their 90-day window will be fined for the cost of their new hire process- this must be signed during New Hire Orientation

*This job description represents an overview of the responsibilities for the above-mentioned position. It is not intended to be a comprehensive list of responsibilities. An associate should perform all duties as assigned by the supervisor.

Education and Experience

High school diploma or general education degree (GED); and minimum of one-year related experience and/or training; or equivalent combination of education and experience.

Management I Decision Making I Knowledge and Skills: Makes decisions based on existing guidelines and procedures. Uses sound judgment and experience to solve moderately complex problems based on precedent, example or sound judgment. Possesses a thorough understanding of the organization and work environment.

Physical Demands

Check

Working Conditions

Check

Standing

​​✓​

Interaction with co-workers, residents or vendors

​​✓​

Walking

​​✓​

Occasional weekend, evening or night work if needed

​​✓​

Sitting

​​✓​

Possible exposure to communicable diseases or infections

​​✓​

Use hands and fingers to handle or feel

​​✓​

Possible exposure to blood-borne pathogens

​​✓​

Reaching with hands and arms

​​✓​

Possible exposure to various drugs, infections, chemicals, or biological hazards

​​✓​

Climbing or balancing

​​✓​

May be subject to injury from falls, burns, odors, or cuts from equipment

​​✓​

Stoop, kneel, crouch, or crawl

​​✓​

Exposure to latex

​​✓​

Talking or hearing

​​✓​

Ability to lift up to 50 pounds

​​✓​

Vision

​​✓​

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $24