What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Fairfield Inn & Suites?
Job Duties
- Greets guests with genuine and warm spirit of hospitality
- Registers (Check-in) guests in an efficient manner, Brand standards, securing proper method of payment
- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
- Run the Night Audit once all reservations have been check in.
- Reviews arrivals and blocks special requests
- Processes required reports, including down time, high balance, etc.
- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
- Handles in-house guest reservation requests such as extension, late check-out, and rebooking
- Handles check-out procedures swiftly and accurately and assists guests on departure.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- Nights as needed
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $15
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