What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at Fairfield Lafayette?
Fairfield Inn & Suites by Marriott Lafayette South
Welcome to our cozy and conveniently located limited service hotel! Nestled in the heart of the city, our hotel offers comfortable rooms, friendly staff, and basic amenities to make your stay enjoyable. Whether you're here for business or leisure, you'll find our location perfect for exploring the city. Enjoy a restful night's sleep and start your day with a complimentary breakfast. We're your home away from home!
Work Environment:
- Collaborative Atmosphere: Our workplace fosters collaboration and teamwork, making it easy to work together on projects and share ideas.
- Work-Life Balance: We prioritize a healthy work-life balance, providing flexibility to ensure you can maintain harmony between your personal and professional life.
- Professional Growth: You'll have opportunities for skill development and career advancement, with resources and support to help you reach your goals.
- Inclusive and Diverse: We value diversity and inclusion, ensuring that everyone's unique perspectives and backgrounds are respected and celebrated.
- Supportive Management: Our leadership team is approachable and supportive, ready to assist and guide you as needed.
- Modern Facilities: We provide a well-equipped and modern workspace that enhances your productivity and comfort.
We look forward to hearing from you soon!
Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with any requests or issues during their stay
- Process payments and maintain accurate records
- Provide information about hotel amenities, services, and local attractions
- Maintain a clean and organized front desk area
Requirements:
- Excellent customer service and communication skills
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Ability to handle difficult situations with patience and professionalism
- Previous experience in a similar role is preferred, but not required
Job Type: Part-time
Pay: From $11.00 per hour
Schedule:
- 8 hour shift
- Night shift
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $11