Demo

Child Support Business Analyst - 1 Year REMOTE Contract Required

FairPoint Communications
Raleigh, NC Remote Contractor
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/14/2025
Job Overview

The North Carolina Department of Health and Human Services (NCDHHS) is actively seeking an accomplished Business Analyst with a focus on Child Support services. This remote contract position is designed for professionals eager to engage in meaningful projects that enhance the delivery of services in North Carolina. Your expertise will play a crucial role in the development and implementation of innovative software solutions for Child Support Services.

Key Responsibilities

  • Identify and document key stakeholders, data flows, and current versus future state process flows.
  • Gather, document, validate, and sustain business, functional, and technical/non-functional requirements essential for software procurement and solution development.
  • Convert client system specifications into agile themes, product backlogs, and detailed requirements documentation.
  • Collaborate with the Product Owner and subject matter experts to refine user stories and define acceptance criteria.
  • Verify that the developed functionalities meet the specified acceptance criteria by working closely with vendors or internal development teams.
  • Participate in gap analysis and the development of detailed requirements.
  • Aid the Business/Product Owner in orchestrating user acceptance testing, including the creation of test scenarios and cases.
  • Conduct requirements traceability throughout the project’s lifecycle to support testing and production deployment.
  • Support the creation of procurement documents such as Requests for Proposals and Requests for Information.
  • Assist in evaluating vendor proposals and documenting the outcomes.
  • Contribute to process improvement initiatives and conduct market research for potential automation projects.
  • Facilitate meetings, particularly those focused on requirements gathering and user acceptance testing.
  • Support the project manager in maintaining project documentation and status reports.
  • Maintain SharePoint sites for each project assigned.
  • Undertake additional analysis and project support tasks as required.

Required Skills

  • Extensive knowledge of business system methodologies and software testing techniques.
  • Strong understanding of the software development lifecycle and various development frameworks including Agile, Waterfall, and Hybrid.
  • Excellent analytical and problem-solving capabilities.
  • Proficient communication and facilitation skills to effectively engage stakeholders.

Qualifications

  • A minimum of 7 years of experience in business analysis, particularly in software development contexts.
  • Proven expertise in child support systems for at least 3 years.

Career Growth Opportunities

Joining NCDHHS provides a unique opportunity to contribute to impactful projects within the public sector, fostering professional growth and expanding your network within the industry. Collaborating with a dedicated team of professionals will enhance your skills and open doors for future career advancements.

Company Culture And Values

NCDHHS values innovation, teamwork, and a commitment to improving the lives of individuals and families. We promote a supportive work environment that encourages diversity and inclusion, ensuring every team member can thrive.

Compensation And Benefits

This position offers a W-2 rate of up to $45 per hour, along with the flexibility of a remote work arrangement for the duration of the one-year contract.

Employment Type: Contractor

Salary : $45

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