What are the responsibilities and job description for the Remote ServiceNow System Administrator - 1 Year Contract in Eastern Time Zone position at FairPoint Communications?
Job Overview
We are seeking a qualified ServiceNow Customer System Administrator for a one-year remote contract position. This role requires a candidate who is currently residing within the Eastern Time Zone of the United States. The ideal individual will demonstrate a solid track record in implementation, possess a thorough understanding of IT Infrastructure Library (ITIL) processes, and have familiarity with IT operations.
Key Responsibilities
This position provides a unique opportunity for professional development, allowing for the engagement with new applications and modules that can lead to increased responsibilities within the organization.
Company Culture And Values
Our company values collaboration, innovation, and continuous learning. We foster a supportive environment where team members are encouraged to share knowledge and work together to drive effective technology solutions.
Networking And Professional Opportunities
Working in this role provides an excellent avenue to connect with industry professionals and enhance your skills through collaboration and exposure to cutting-edge technologies.
Employment Type: Contractor
We are seeking a qualified ServiceNow Customer System Administrator for a one-year remote contract position. This role requires a candidate who is currently residing within the Eastern Time Zone of the United States. The ideal individual will demonstrate a solid track record in implementation, possess a thorough understanding of IT Infrastructure Library (ITIL) processes, and have familiarity with IT operations.
Key Responsibilities
- Conduct essential administration and configuration tasks within the ServiceNow platform, including user administration, security management, and workflow integrations.
- Manage the ServiceNow release cycle, scheduled three times per year, while ensuring effective collaboration with the ServiceNow application.
- Personalize and develop forms, fields, and new applications, modules, and tables.
- Create and monitor Service Level Agreements (SLAs) and manage Service Catalog requests and workflows.
- Implement data import processes, create access control rules, and execute custom scripting as necessary.
- Collaborate on troubleshooting issues related to patch and release management, providing technical support as needed.
- Proficiency in web technologies, including XML, HTML, JavaScript, AJAX, CSS, and HTTP.
- Basic knowledge of ITIL v3 methodologies and an understanding of enterprise IT architecture.
- Familiarity with relational databases and experience in database manipulation using programming languages.
- Competence in developing and managing ServiceNow configurations and customizations.
- Strong analytical and problem-solving capabilities.
- A bachelor’s degree in Computer Science or a related technical field, or currently pursuing such a degree.
- A minimum of 1-2 years of relevant experience in IT operations and system administration.
This position provides a unique opportunity for professional development, allowing for the engagement with new applications and modules that can lead to increased responsibilities within the organization.
Company Culture And Values
Our company values collaboration, innovation, and continuous learning. We foster a supportive environment where team members are encouraged to share knowledge and work together to drive effective technology solutions.
Networking And Professional Opportunities
Working in this role provides an excellent avenue to connect with industry professionals and enhance your skills through collaboration and exposure to cutting-edge technologies.
Employment Type: Contractor
