What are the responsibilities and job description for the Support and Training Specialist - 11 Month HYBRID Contract - RALEIGH NC Residents Only - 747729 position at FairPoint Communications?
Job Overview
The Division of Health Benefits (DHHS) is actively seeking a Training and Support Specialist to contribute to pivotal Medicaid Direct and Medicaid Managed Care Training Projects. This role requires the development of both in-person and online training resources aimed at enhancing organizational initiatives and supporting various business units.
Key Responsibilities
This position offers a pathway for professional development in instructional design and training methodologies. Collaborating with a dedicated team of organizational development professionals provides numerous opportunities for career advancement.
Company Culture And Values
At DHHS, we foster a professional and collaborative work environment. We emphasize teamwork and a culture of continuous learning, ensuring our specialists are supported in their growth while contributing to meaningful projects within the healthcare sector.
Compensation And Benefits
The Division of Health Benefits (DHHS) is actively seeking a Training and Support Specialist to contribute to pivotal Medicaid Direct and Medicaid Managed Care Training Projects. This role requires the development of both in-person and online training resources aimed at enhancing organizational initiatives and supporting various business units.
Key Responsibilities
- Design and create comprehensive training content for both in-person and online formats.
- Facilitate and support live virtual meetings and training events.
- Collaborate with subject matter experts to develop and refine curriculums.
- Produce educational resources such as job aids, templates, and tips to enhance employee learning.
- Ensure the timely delivery of all training materials and uphold professional standards during work hours.
- Proven expertise in instructional design and technical knowledge.
- Strong writing and content development abilities.
- Proficiency in creating resources that foster employee learning and engagement.
- Excellent research capabilities.
- Exceptional presentation, communication, and collaboration skills.
- Familiarity with tools such as SharePoint, Adobe Articulate (Storyline and Rise), and Camtasia is preferred.
- Experience with MS Teams and the creation of training videos or microlearning content is advantageous.
- Previous experience in training development, preferably in partnership with subject matter experts.
- Demonstrated ability in creating training videos and using voiceover tools is a plus.
- A professional demeanor with strong organizational skills is essential.
This position offers a pathway for professional development in instructional design and training methodologies. Collaborating with a dedicated team of organizational development professionals provides numerous opportunities for career advancement.
Company Culture And Values
At DHHS, we foster a professional and collaborative work environment. We emphasize teamwork and a culture of continuous learning, ensuring our specialists are supported in their growth while contributing to meaningful projects within the healthcare sector.
Compensation And Benefits
- Competitive W-2 Rate up to $35/hour.
- 11-month hybrid contract with 8 onsite days per month.
- Remote work options available with prior approval.
- Access to various professional development resources.
Salary : $35
