What are the responsibilities and job description for the Front Desk Receptionist position at Fairway Eye Center?
Overview
We are seeking a dedicated and professional Health Care Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel. Pre-authorize Vision and Health Care Insurance benefits prior to examination.
- Perform data entry tasks accurately and efficiently.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Schedule appointments and manage calendars for staff members as needed.
- Assist with clerical tasks such as filing, proofreading documents, and preparing reports.
- Provide support as a personal assistant to management when required.
- Handle office management duties including ordering supplies and maintaining inventory levels.
- Ensure confidentiality of sensitive information in accordance with company policies.
Requirements
- Previous experience in a Health Care front desk or receptionist role is preferred.
- Strong customer service skills with a friendly demeanor.
- Proficiency in computer systems and office software (e.g., Microsoft Office Suite).
- Excellent typing skills with attention to detail for data entry tasks.
- Familiarity with dental receptionist duties is a plus but not mandatory.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to proofread documents for accuracy and clarity.
- A proactive attitude toward problem-solving and assisting team members.
We invite qualified candidates who are eager to contribute positively to our team environment while ensuring a welcoming atmosphere for our clients to apply for this exciting opportunity as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Rotating weekends
Ability to Relocate:
- Fairway, KS 66205: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20