Veterinary Assistant/Receptionist

Job Summary

Our successful and growing animal hospital needs and experienced Veterinary Assistant to join our animal-loving staff. We are currently seeking team members who are upbeat, enthusiastic and compassionate. The ideal candidate will be a professional self starting individual who has excellent communication skills. Candidates must be comfortable working with all animals and communicating with our patients’ owners. We are an Equal Opportunity Employer & Drug Free Workplace.

Responsibilities and Duties

FRONT DESK -

• Reception duties to include but not limited to: answering phones, scheduling appointments, checking clients out after appointments.
• Extensive client contact face to face and via phone calls. Assisting them in all ways possible, meeting and exceeding addressing their needs, concerns and questions.
• Admit patients for in-patient or out-patient procedures, assist with performing technician exams according to hospital procedure, fill prescriptions written and authorized by a DVM (Doctor of Veterinary Medicine), assist in taking vital signs and preparing vaccines.
• Assist Technicians with performing all patient treatments ordered by the attending DVM.
• Discharge hospitalized or surgical patients, which will include discussing home care instructions and medications as ordered by the attending Doctor.

MEDICAL RECORDS –

• Become well versed in hospital software, medical record charting, keeping very thorough, legible and professional notes.
• Be able to enter Doctor's medical notes which may include medical history, patient status, procedures, treatments, findings, lab results, surgical notes, presurgical findings, all medications given or dispensed and complete discharge/home care/report card instructions.
• Thoroughly record conversations with clients including all recommendations, declined recommendations or treatments.

HOUSEKEEPING –

• Keep the front office and rooms clean and sanitary. Cleaned all surfaces, counters, refrigerators, bathrooms, floors and general environment, according with hospital standards.
• Be prepared to perform routine kennel duties including walking, feeding, medicating, scrubbing, mopping, laundry and bathing.

ADMINISTRATIVE DUTIES -

• Filing, pulling charts, invoicing, faxing, copying, creating various reports from the software, answer phone calls, make appointments, prepare medical records for all types of appointments and stock retail inventory in the lobby.
• Learn to exceed our client’s expectations, answer questions, return phone calls, offer tours and provide grief counsel.

INVENTORY –

• List needed inventory items on want list before the last one is taken, unpack orders using hospital packing slip procedures, Stock shelves, monitor for expiration dates and redundant items.

Qualifications and Skills

• Able to life 40lbs and restrain animals as instructed
• High School Diploma

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 28 – 40 per week

Benefits:

• Health insurance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $16 - $18