What are the responsibilities and job description for the Dental Receptionist position at Falls Family Dental in North Raleigh, NC?
Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks necessary for a smooth-running dental office. This role requires a blend of strong communication skills, attention to detail, and familiarity with medical office procedures.
Duties
- Greet patients warmly and check them in for their appointments.
- Manage appointment scheduling and ensure the calendar is up-to-date.
- Handle patient inquiries and provide information about services offered.
- Process patient records, including filing and maintaining accurate documentation.
- Assist with medical collections and coding as needed.
- Utilize dental software such as Dentrix or eClinicalWorks for patient management.
- Collaborate with dental staff to coordinate care plans and ensure seamless patient flow.
- Maintain cleanliness and organization of the reception area.
Requirements
- Previous experience as a Medical Receptionist or in a similar medical office environment is preferred.
- Familiarity with medical coding practices and terminology is a plus.
- Experience with Dentrix or eClinicalWorks software is highly desirable.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent verbal and written communication skills to interact effectively with patients and staff.
- Ability to handle sensitive information with confidentiality and professionalism.
- Knowledge of medical collections processes is beneficial but not mandatory.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: $19.39 - $20.59 per hour
Expected hours: 34 – 40 per week
Schedule:
- 8 hour shift
Ability to Relocate:
- Raleigh, NC 27614: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21