What are the responsibilities and job description for the Case Manager - Housing position at Families in Transition?
Description
At Families in Transition, we’re on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work. Families in Transition is currently looking for a Case Manager - Housing to join our team!
The Case Manager - Housing is responsible for providing case management services to participants with multiple barriers to self-sufficiency including, but not limited to, physical and behavioral health, domestic violence, lack of employment and education skills.
Essential Functions:
- Facilitate and complete intake/assessment upon move-in, participate in orienting resident to the building and program, and ensure that appropriate follow-up and/or referrals are complete and documented. Create, implement and support completion of participant action plans.
- Provide services to participants using harm reduction principles as well as strength based, trauma informed and a participant empowerment approach.
- Identify, develop linkages with, advocate for and coordinate access to appropriate services in the community and ensure service follow-up. Accompany and transport residents to community based appointments as appropriate. Facilitate and provide opportunities for open accessibility of services including, but not limited to, drop in office hours and evening appointments.
- Provide housing retention services including processing and obtaining housing subsidy upon move in. Assist participants with transition to and maintaining of permanent housing. Provide quality after care services as needed.
- Actively work on problem resolution/solutions with participants to address late rent notices, lease violations and other property management concerns.
- Provide crisis intervention, conflict resolution and de-escalation services and support. Conduct risk assessment for any participant whose condition, behavior or other circumstances represent a risk to the individual, person(s) providing services and/or others.
- Complete professional documentation, measurable objective tools and reports and ensure appropriate contract reporting, data collection, record keeping, and conduct regular file reviews.
- Attend internal and external meetings and trainings as required or needed. Provide on-site support/collaboration with other staff to ensure program efficacy and effectiveness.
- Participation in, and assistance with, all participant events as required or needed
- Participate in in-service training.
- Perform other duties assigned.
Requirements
Minimum Requirements (Education/Experience/Certificates/Licenses):
- Bachelor's degree from four-year College or university.
- Proficient with Microsoft Office products, including Outlook, Word and Excel.