Care Coordinator

For photos of our clinic and more information about careers visit us at www.familysmilesclinic.com / careers

Language :

Preferably seeking candidates who are fluent in Spanish and English. Tenemos muchos pacientes que hablan español.

Job Summary

We are seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our dental office. Your primary responsibility will be to provide exceptional patient service and support.

Our spacious practice has recently undergone major renovations to include all-new dental chairs and equipment, a new and spacious sterilization lab, new flooring, a new break-room and rest area, offering a comfortable space to relax during your downtime. Additionally, we've upgraded our reception area and lobby. We invite you to come and take a look!

Responsibilities

• Greet and check-in patients upon arrival, ensuring a warm and welcoming environment
• Schedule appointments and manage the appointment calendar using Fuse practice management software
• Verify patient insurance coverage and obtain necessary authorizations
• Collect patient information, update medical records, and maintain accurate documentation
• Coordinate referrals to specialists or other healthcare providers as needed
• Provide administrative support to the dental team by following up with patient care including managing phone calls, emails, and correspondence

Preferred Qualifications

• Bilingüe en español e inglés
• Previous experience as a Care Coordinator or in a similar position (like community outreach) is preferred
• Strong problem-solving and organizational skills
• Ability to manage multiple projects or tasks and prioritize appropriately
• Ability to work in fast-paced situations and make sound decisions quickly
• Excellent interpersonal skills and high level of compassion
• Strong verbal and written communication skills

Salary : $18 - $26