What are the responsibilities and job description for the Visual ERP Support Specialist position at Fanatics?
Job Summary
JOB DESCRIPTION
We are seeking an Infor VISUAL ERP support Specialist to maintain, and support, and enhance our Infor VISUAL MRP/ERP system. Collaborate with IT, Tech, Finance, Manufacturing, and Supply Chain teams to optimize system functionality and drive operational excellence. This role is critical in ensuring that our Infor VISUAL ERP system operates efficiently and continues to meet the evolving needs of our business If you have a passion working with ERP system and have a deep understanding of manufacturing processes, we encourage you to apply.
Key Responsibilities
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Collectibles is a leading licensor, producer, designer, and seller of physical and digital trading cards, sports memorabilia, and other digital assets for entertainment and sports properties globally, as well as a manufacturer of physical and digital trading cards. It has secured exclusive licensing arrangements with major national professional sports leagues, including the MLB, NFL and the NBA, and related players associations, to produce physical and digital trading cards and other collectibles.
Fanatics Collectibles also has partnerships with a number of individual international sports teams and leagues, as well as owners of other entertainment properties granting similar exclusive rights. Fanatics Collectibles recently announced Fanatics Live, expected to launch later in 2023, which will focus on transforming the digital shopping experience through personality-driven content and entertainment.
JOB DESCRIPTION
We are seeking an Infor VISUAL ERP support Specialist to maintain, and support, and enhance our Infor VISUAL MRP/ERP system. Collaborate with IT, Tech, Finance, Manufacturing, and Supply Chain teams to optimize system functionality and drive operational excellence. This role is critical in ensuring that our Infor VISUAL ERP system operates efficiently and continues to meet the evolving needs of our business If you have a passion working with ERP system and have a deep understanding of manufacturing processes, we encourage you to apply.
Key Responsibilities
- Support the implementation of all modules in Infor Visual, including MRP, Scheduling, Shop Floor Mobile
- Collaborate with cross-functional teams to identify system requirements and implement software solutions that enhance business processes.
- Perform regular system audits and code reviews to ensure optimal performance and compliance with industry best practices.
- Troubleshoot and resolve technical issues within the ERP system, providing timely support to end-users.
- Design and implement custom reports and dashboards to support data-driven decision-making across various departments.
- Work closely with IT teams to ensure data integrity, security, and proper integration with other enterprise systems.
- Stay updated on the latest developments in Infor VISUAL ERP and related technologies to recommend and implement system improvements.
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- 3-5 years of experience in ERP Implementations or support, with a focus on ERP systems in manufacturing environments.
- C#, C , or Centura Team Builder experience a Plus.
- Strong understanding of manufacturing processes and experience with MRP/ERP systems, specifically Infor VISUAL.
- Excellent problem-solving skills and the ability to work effectively in a collaborative team environment.
- Strong communication skills, with the ability to translate technical concepts to non-technical stakeholders.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Collectibles is a leading licensor, producer, designer, and seller of physical and digital trading cards, sports memorabilia, and other digital assets for entertainment and sports properties globally, as well as a manufacturer of physical and digital trading cards. It has secured exclusive licensing arrangements with major national professional sports leagues, including the MLB, NFL and the NBA, and related players associations, to produce physical and digital trading cards and other collectibles.
Fanatics Collectibles also has partnerships with a number of individual international sports teams and leagues, as well as owners of other entertainment properties granting similar exclusive rights. Fanatics Collectibles recently announced Fanatics Live, expected to launch later in 2023, which will focus on transforming the digital shopping experience through personality-driven content and entertainment.