What are the responsibilities and job description for the Insurance Customer Service Representative position at Farmers Insurance Group?
We are looking for an ambitious, outgoing, career-oriented professional to join our team. This position will support the agency by placing and processing new business and assisting clients with service-related insurance matters and renewals. You must be comfortable speaking with customers in person and over the phone and must be willing to build and develop new customer relationships and maintain existing clients. You will also be responsible for setting appointments, cross-selling insurance, and following up with leads.
Location: Lewiston, ID
Responsibilities
- Assist clients with policy questions
- Customer account management
- Quoting and binding policies
- Processing payments and billing
- Follow up with current and potential customers
- Build strong customer relationships
Qualifications
- Licensed or willing to be licensed in Property & Casualty insurance
- Dependable, detail-oriented, & organized
- Good with computers
- Great communication skills, both verbal and written
- Positive attitude
- Time management skills
Additional Information
Base hourly pay, plus new business commission when licensed.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Opportunities for advancement
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
License/Certification:
- Property & Casualty insurance license (Preferred)
Work Location: In person
Salary : $17 - $20
