What are the responsibilities and job description for the Insurance Customer Service Representative position at Farmers Insurance Randall Mueller Agency?
Job Description
A fun, fast-paced, growing insurance agency is looking for the right candidate to fill our Customer Service Representative Position. The position is full-time with flexible mid-day hours, scheduling client appointments, completing administrative tasks, helping with claims and calling referrals for insurance quotes. Apply now and we will contact you directly to learn more.
**All applicants will receive an online assessment upon applying. You MUST complete this assessment to be further considered.**
Salary: $18.00 - $22.00 per hour
Benefits
Hourly Base Salary Commission Bonus Opportunities
Career Growth Opportunities
Evenings Off
Hands on Training
Mon-Fri Schedule
Flexible Schedule
Paid Time Off (PTO)
Paid Vacations
Pay Raise Opportunities
Free Coffee
Supplemental Health Insurance
Employee Discounts
Mentorship with Experienced Agent
Licensing Assistance
Paid Continuing Education
Weekends off
Responsibilities
- Schedule appointments for agent and agency producers.
- Assist in claims reporting.
- Process administrative tasks including document processing.
- Assist with commercial insurance renewal documentation.
- Process policy changes as needed.
- Process policy billing issues and documentation alerts.
- Treat each customer contact as a cross and up-sell opportunity.
- Process acord forms for renewing commercial policies.
- Warm calls to existing clients and referrals.
Requirements
- The Ability to obtain a P&C license within 30 days.
- Proficiency to multi-task, follow-thru and follow-up.
- Strong work ethic.
- Strong communication skills, both oral and written.
- Possess the ability to handle objections.
- Previous marketing experience a plus.
- Proficiency in data processing and documentation.
- Highly Proficient with attention to detail.
- Professional Phone Etiquette.
Company Description
Salary : $18 - $22