What are the responsibilities and job description for the Quality Control Manager position at Federal Package Network, Inc.?
Job Summary
The QC Lab Manager will lead the QC Laboratory team (analytical and microbiology) to develop, implement, and periodically evaluate all QC Laboratory programs to ensure the organization’s production operations, from raw materials to finished products, meet the quality, integrity, purity and efficiency standards set by the industry and organization.
Duties and Responsibilities
- Determines appropriate methods working with staff to create and/or modify test methods. Assures all methods are properly documented and followed according to company policies.
- Ensures QC Laboratory processes, procedures and activities are in compliance with governing bodies such as FDA regulations for cosmetics and OTCs (21 CFR Parts 210 & 211,) USP, local regulations and environmental regulations on hazardous waste handling and disposal.
- Establishes, schedules, and conducts effective training programs to promote a solid functional understanding of quality systems and quality-related tools.
- Directs, plans, and implements systems to ensure internal and customer quality requirements are met and/or surpassed.
- Develop, implement, and maintain an internal laboratory auditing program.
- Subject matter expert (SME) on all analytical and quality control testing activities within the organization.
- Leads, implements, and maintains good laboratory practices (GLPs.)
- Lead hire, train, and mentor the quality control department’s staff.
Education and Experience:
- Bachelor’s degree in chemistry or related field.
- 10 years of progressive work experience in an FDA-regulated testing laboratory environment (cosmetic, OTC or pharmaceutical industry preferred).
- 5 years of running and maintaining analytical instrumentation and developing and performing analytical test methods, specifically ICP, HPLC, wet chemistry techniques, GC, refractometer, density, and pH.
- Knowledge and experience utilizing industry-related resources to gather information, troubleshoot and resolve quality issues.
Skills and Proficiencies
- Proficiency in writing technical documents, protocols, reports, and SOPs.
- Ability to effectively communicate technical information to a non-technical audience, both verbally and written.
- Ability to effectively present information and respond to questions in various group settings consisting of customers, cross-functional departments, peers, and senior leadership, and assess the level of disclosure of proprietary information based on the audience.
- Ability to manage and develop quality control department and staff.
- Ability to work on multiple projects with competing priorities and tight deadlines with excellent time management.
COMPANY BENEFITS
- Medical, Dental & Vision Insurance
- Flexible Spending Account
- Dependent Care Account
- Paid Time Off (PTO)
- Company Paid Short-Term Disability, Long Term Disability, & Life/AD&D
- 401k contributions
- Flex Time
- Volunteer Time Off
- Bereavement Time Off
- New Parent Paid Leave
- And more!
