Engagement Specialist

Make a Difference While Showcasing Your Creativity

Are you a people-person with a passion for connection, creativity, and community impact? Fernbrook Family Center is looking for an enthusiastic and self-motivated Engagement Specialist to lead our outreach, marketing, and recruiting efforts. This is more than just a communications role—it’s your chance to help tell our story, grow our network, and support the meaningful work we do across Minnesota.

Position Summary:

The Engagement Specialist supports Fernbrook Family Center’s outreach, marketing, and recruitment efforts. This role is responsible for maintaining social media accounts, developing partnerships, engaging with potential clients, and providing administrative support to ensure a welcoming and efficient office environment.

Supervisory Responsibilities:

This position does not have supervisory duties. However, the Engagement Specialist is expected to collaborate closely with leadership, managers, and Human Resources staff to ensure consistent communication and alignment across departments.

Reasonable Accommodations:

Fernbrook is committed to fostering an inclusive work environment. We welcome employees with lived experiences that reflect the communities we serve. Reasonable accommodations will be made to support individuals with disabilities in performing essential job functions.

Duties and Responsibilities:

1. Develop and implement Fernbrook Feature marketing campaigns.

2. Create and distribute weekly newsletters with relevant organizational updates.

3. Design and share content across platforms, including flyers, blog posts, and promotional materials.

4. Lead marketing efforts for the DT program and other internal initiatives.

5. Manage content and engagement on social media and job platforms (LinkedIn, Indeed, Handshake).

6. Provide administrative support, including greeting clients, managing calls, and maintaining a professional office environment.

7. Coordinate the production and distribution of signage and branded materials.

8. Assist with website updates and ensure brand consistency across offices.

9. Conduct office visits to assess and improve branding, accessibility, and presentation.

10. Capture and manage staff photos for marketing use.

11. Plan, coordinate, and attend job/resource fairs.

12. Encourage and coordinate staff involvement in outreach events.

13. Represent Fernbrook at community events and on internal committees.

14. Support recruitment of therapists, interns, and staff through strategic outreach.

15. Manage distribution of promotional swag (e.g., anniversary and FFC shirts).

16. Build and maintain professional relationships through outreach and collaboration.

17. Engage with chambers of commerce, providers, and other networks.

18. Assist teams with internal engagement activities and team-building efforts.

19. Serve as an ambassador for Fernbrook’s mission, values, and culture.

20. Ensure compliance with all organizational policies, procedures, and regulatory requirements.

21. Perform additional duties as assigned.

Required Skills & Abilities:

• Strong ethical decision-making and professionalism

• Clear communication and interpersonal skills, both written and verbal

• Ability to manage time, tasks, and schedules independently

• Comfortable working in varied environments, both independently and collaboratively

• Openness to learning, feedback, and skill development

• Proficient with computer systems and software (or willing to learn)

• Alignment with Fernbrook’s mission, vision, and values

Physical Demands:

• Prolonged periods sitting, listening, observing, and/or working on a computer

• Ability to work regularly with children and adults with varying needs

• Occasional lifting of up to 15 pounds

Position Type and Expected Hours of Work:

• Flexible hours typically between 7:00am – 7:00pm

• Travel required between Fernbrook offices and community locations across Minnesota

• Salaried staff: 40 hours/week, with flexibility as needed for projects/events

• Hourly staff: Up to 40 hours/week; overtime must be pre-approved by supervisor

Education and Experience:

Required:

• Reliable transportation, valid driver’s license, auto insurance, and acceptable driving record

• Must pass a criminal background check per agency and DHS guidelines

Preferred:

• Bachelor's degree in marketing, communications, or 2–3 years related experience

• Bilingual candidates strongly encouraged to apply

Equal Opportunity Statement:

Fernbrook is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, ancestry, gender, gender identity, disability, pregnancy, age, military or veteran status, genetic information, or any other classification protected by federal, state, or local law.

Other Duties:

This job description is not an exhaustive list of all responsibilities, duties, or activities. Responsibilities may evolve or change at the request of the agency or employee, with notice provided as appropriate.