Administrative Assistant/Receptionist

POSITION SUMMARY: An Administrative Assistant who is responsible for managing the physicians schedule, patient records, and administrative tasks, ensuring smooth communication with patients, hospital affiliations and other healthcare providers, while also having a strong understanding of surgical procedures and terminology to effectively support the physician.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Scheduling:

• Collect patient demographics, insurance information and reason for appointment.
• Manage the physician’s appointment calendar, scheduling initial consultations, follow-up visits, surgical scheduling, Pre op and Post op visits.
• Coordinate with physician to ensure all surgical information has been entered in EMR as required by hospital. Release any block time at hospital not being utilized due to physicians PTO.

Medical Records Management:

• Obtain medical records and imaging prior to scheduled appointment.
• Forward any additional medical records post appointment to MD for review.

Communication and Coordination:

• Answer phone calls and emails promptly
• Communicate with patients regarding appointment reminders, rescheduling and waitlists.
• Prepare and distribute forms and necessary paperwork needed for appointments.
• Obtain a surgical booking slip with procedure and location listed and estimated duration of surgical case.
• Manage a list of patients waiting for surgical scheduling and coordinate with MD on when to schedule.
• Reviews physician’s orders and relays information to patients as required.
• Communicates relevant patient data to the care team verbally and/or in medical records and maintains patient confidentiality.
• Complies with current OSHA and HIPAA regulations.
• Work scheduled shifts according to the needs of the practice.
• Travel to FCNE office locations as needed.

Skills and qualifications for a Medical Administrative Assistant:

• Strong understanding of medical terminology related to surgery and anatomy.
• Proficiency in scheduling, data entry, and record keeping.
• Excellent communication and interpersonal skills to interact with patients and healthcare providers.
• Strong organizational and time management abilities to handle multiple tasks efficiently
• Proficiency in computer applications, ie EMR software
• Attention to detail to ensure accuracy in patient records
• Ability to work independently and as part of a team.

Job Type: Full-time

Pay: $19.24 - $19.79 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $19 - $20