What are the responsibilities and job description for the Training and Development Manager position at Fetch Rewards?
What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch : with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
About the role :
Fetch is seeking a Training and Development Manager to design, deliver, and execute learning initiatives that empower employees, foster career development, and drive organizational success. Reporting to the Director, Talent Management, this role will play an integral role in creating and delivering training programs that enhance employee growth and align with Fetch’s broader talent management and organizational goals.
You will collaborate across teams to implement cohesive and engaging learning experiences, support leadership development initiatives, and contribute to key processes like onboarding and performance management. This position requires a proactive and hands-on approach to training delivery and program execution while staying current on industry trends to keep our programs innovative and effective.
This is a full-time, remote position, with the option to work from one of our offices (Madison, Birmingham, or Chicago) and occasional travel for various training initiatives.
Scope of responsibilities :
- Develop and deliver engaging training content that supports employee growth, career development, and organizational objectives.
- Foster a culture of lifelong learning by implementing impactful learning experiences across various levels of the organization.
- Collaborate with cross-functional teams, including sales enablement, people operations, and the Inclusion and Impact team, to create cohesive and inclusive training programs.
- Support career pathing and leadership development initiatives by creating and delivering resources that empower employees and managers.
- Assist with Fetch’s bi-annual performance management processes by providing tools and resources to help managers and employees navigate the review process.
- Help launch and track completion of compliance trainings to ensure employees meet regulatory and policy requirements.
- Analyze feedback, participation, and performance metrics from training sessions to refine content and improve delivery methods, leveraging tools and technologies to enhance training accessibility and retention.
- Stay informed on L&D industry trends and best practices to ensure training programs remain innovative and effective.
- Bridge onboarding and ongoing training efforts to create a seamless and impactful employee experience.
We know we’re both succeeding when :
Skills we believe you need for the position :
Skills we believe you need for the position :
Compensation :
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $95,000–$103,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through :
Reasonable Accommodations : Fetch provides accommodations for qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Salary : $95,000 - $103,000
