Training and Development Manager

About the role:

Fetch is seeking a Training and Development Manager to design, deliver, and execute learning initiatives that empower employees, foster career development, and drive organizational success. Reporting to the Director, Talent Management, this role will play an integral role in creating and delivering training programs that enhance employee growth and align with Fetch’s broader talent management and organizational goals.

You will collaborate across teams to implement cohesive and engaging learning experiences, support leadership development initiatives, and contribute to key processes like onboarding and performance management. This position requires a proactive and hands-on approach to training delivery and program execution while staying current on industry trends to keep our programs innovative and effective.

This is a full-time, remote position, with the option to work from one of our offices (Madison, Birmingham, or Chicago) and occasional travel for various training initiatives.

Scope of responsibilities:

• Develop and deliver engaging training content that supports employee growth, career development, and organizational objectives.
• Foster a culture of lifelong learning by implementing impactful learning experiences across various levels of the organization.
• Collaborate with cross-functional teams, including sales enablement, people operations, and the Inclusion and Impact team, to create cohesive and inclusive training programs.
• Support career pathing and leadership development initiatives by creating and delivering resources that empower employees and managers.
• Assist with Fetch’s bi-annual performance management processes by providing tools and resources to help managers and employees navigate the review process.
• Help launch and track completion of compliance trainings to ensure employees meet regulatory and policy requirements.
• Analyze feedback, participation, and performance metrics from training sessions to refine content and improve delivery methods, leveraging tools and technologies to enhance training accessibility and retention.
• Stay informed on L&D industry trends and best practices to ensure training programs remain innovative and effective.
• Bridge onboarding and ongoing training efforts to create a seamless and impactful employee experience.

We know we’re both succeeding when:

• Data shows employees feel engaged and are making progress in their career development.
• Training programs are well-received, with measurable improvements in participation, performance, and retention.
• Initiatives enhance employee engagement, foster an inclusive workplace culture, and enable employees to ramp up quickly.
• Stakeholders view you as a collaborative partner contributing to Fetch’s goals through effective and innovative learning programs.

Skills we believe you need for the position:

• 3 years of experience in learning and development, talent development, or training program design and facilitation.
• Proven ability to create and deliver training programs that support employee growth and engagement.
• Familiarity with L&D best practices, tools, and technologies, with a commitment to staying informed about industry trends.
• Strong collaboration skills, with experience partnering across teams, including onboarding, sales enablement, employee relations and inclusion-focused initiatives.
• Analytical mindset, with the ability to evaluate feedback, participation, and performance metrics to refine and enhance training programs.
• Excellent communication and facilitation skills, with the ability to engage employees and managers at all levels effectively.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities in a dynamic environment.

Skills we believe you need for the position:

• Experience designing and facilitating a variety of development programs to support employee growth and organizational goals.
• Familiarity with career pathing, succession planning, or similar talent development strategies.
• Hands-on experience with implementing and managing Learning Management Systems (LMS) to enhance training delivery and tracking.
• Strong background in diversity, equity, inclusion, and belonging (DEIB), with experience creating or facilitating DEIB-focused training programs.
• Knowledge of tools and methods to integrate onboarding and ongoing development programs effectively.
• Certifications in learning and development, human resources, talent management, or related fields.

Compensation: 

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $95,000–$103,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity for everyone.
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
• Employee Resource Groups: Take part in employee-led groups focused on fostering a diverse and inclusive workplace through events, dialogue, and advocacy. These ERGs also participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: In addition to flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as a year-end week-long break.
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return-to-work schedule.
• Calvin Care Cash: Employees welcoming new family members will receive a one-time $2,000 incentive to help cover costs like childcare, clothing, and diapers.
• Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago, or work fully remotely from anywhere in the US. We’ll equip you with the tools you need to work effectively from home.
• Fetch is an equal opportunity employer: We embrace diversity, inclusion, and respect for all individuals, ensuring equal opportunities based on talent, skills, and potential.

Reasonable Accommodations: Fetch provides accommodations for qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.

Salary : $95,000 - $103,000