Demo

Workplace Experience Coordinator

Fidelity & Guaranty Life Insurance Company
Des Moines, IA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/4/2025

Job Description

Job Description

Job Summary

The Workplace Experience Coordinator is a key support resource in ensuring service excellence and enhanced experience for the users and occupants within the workplace. This position will provide administrative and tactical support related to workplace tools & processes to ensure offices are ready for employees daily. This role serves as a key resource for workplace operations, ensuring employees have the best possible in-office experience.

This position will require you to be in the Des Moines office 100% of the time. Occasional remote work may be permitted based on workload and / or other ad-hoc situations that support it, with manager approval. Desired in-office schedule is Monday–Thursday, 8 : 00 AM – 5 : 00 PM and Friday, 8 : 00 AM – 2 : 00 PM.

Duties and Responsibilities

  • Ensure office common areas remain clean and organized; conduct daily walkthroughs to keep spaces tidy and free of clutter.
  • Establish & maintain inventory for office, break, pantry & managed meeting room areas.
  • Expertly manage supply ordering systems and reconcile receipt of goods against monthly / annual budget.
  • Responsible for the coordination, fulfillment, and administrative support of on-site meetings and events, including data entry, coordination of catering, organization of facility or meeting supplies, day-of support, etc.
  • Process purchase requisitions / orders, payment of invoices and provide appropriate cost-center coding.
  • Process all workspace & parking-related requests for new hires, user changes, or terminations.
  • Prepare weekly occupancy & office utilization summaries.
  • Provide project support to Workplace Services leader(s), including note taking, vendor coordination and other administrative tasks.
  • Provide support for employees working in a hybrid & flexible work environment, including support for equipment and processes, introducing and reinforcing protocols & etiquette.
  • Ensure questions, concerns, and suggestions from employes are addressed and conduct follow-up, if needed.
  • Assist Workplace Services team to support other departments on-site during special events and functions, as needed.
  • Maintain awareness of and help promote emergency, security and safety policies.

Experience and Education Requirements

  • High School Diploma or Associate's degree, preferred
  • 2-4 years of experience in facility management, corporate real estate, travel / hospitality or related experience.
  • Knowledge, Skills & Abilities

  • Comfortable in corporate and executive settings.
  • Ability to read and interpret floor plans.
  • Prior experience working with multiple vendors highly desired.
  • Proficiency in Microsoft Office, including the use of spreadsheets.
  • Ability to learn specific internal software used to perform the role.
  • Detail-oriented, confident, self-starter with exceptional organizational skills.
  • Strong interpersonal communication skills, both verbal and written, with the ability to clearly articulate information to stakeholders.
  • Strong customer service skills with the ability to establish credibility, respect, and trust from other staff as well as external vendors.
  • Ability to work under pressure, while acting in a calm manner
  • Must be able to lift heavy objects up to 50 lbs.
  • Other Requirements

  • Perform other functions, duties and projects, as assigned.
  • Regular and punctual attendance.
  • Some travel required (less than 20%)
  • IND-HP

    LI-MK1

    Additional Information

    Work Environments

    F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

    F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

    Join our employee-centric hybrid work environment : F&G Careers

    About F&G

    Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

    As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

    1 Top Workplaces USA 2022 – 2023

    2 Des Moines Register Top Workplaces 2018 – 2022

    Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.

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