Inventory Operations & Fulfillment Coordinator

Job Description

FIGUR8 is seeking an Inventory Operations & Fulfillment Coordinator to be the sole owner of our inventory operations. Our ideal candidate is a self-starter, proactive and motivated, with a strong background in coordinating supply chain, logistics, inventory operations and the fulfillment processes. This role demands excellent attention to detail, problem solving skills, and outstanding organizational skills, as the successful candidate will play a vital role in ensuring the efficiency and accuracy of our inventory & fulfillment operations. If you thrive in a fast-paced environment and are passionate about enhancing organizational efficiency from supply chain planning to product delivery to our healthcare partners, we encourage you to apply. 

Responsibilities:

Inventory Planning / Supply Chain -  20%

• Manage inventory demand planning, forecasting, and ensuring inventory levels align with sales and operational needs.
• Manage manufacturer, vendor, and logistics provider relationships to ensure timely procurement of materials and product deliveries.
• Manage vendor invoices and costs; maintain clear and accurate records.

Inventory Operations - 50%

• Conduct cycle counts, monthly and quarterly, to ensure inventory accuracy and maintain real-time data integrity using the inventory management system.
• Manage daily inventory system entries, including FIFO cost tracking, serial tracking, stock transfers, and product reassembly entries.
• Process stock movement, return, order fulfillment, and other warehouse operations according to system records and company protocols.
• Troubleshoot and resolve inventory discrepancies, implementing corrective measures to prevent future issues.
• Support process improvement and conduct operations according to company policies and FDA protocols.
• Identify opportunities for cost savings and operational efficiency and propose and implement solutions that scale with company growth. 

Inventory Fulfillment / Warehouse Management - 30%

• Sole owner of the order fulfillment process, ensuring accurate and on-time product deliveries to customers.
• Coordinate with sales and customer success teams to address order-related inquiries, issues, product returns, and replacements.
• Manage logistics providers and fulfillment process to streamline shipping.
• Optimize warehouse layout and processes to improve efficiency and accuracy.

Qualifications:

• Bachelor's degree in Supply Chain Management, Operations, Accounting, Business, or a related field.
• Minimum of 3 years of experience in inventory operations, logistics coordination, or supply chain planning or a related role.
• Proven experience in supply chain, inventory forecasting, implementing and managing cycle count programs; strong knowledge of best practices for inventory control, warehouse management, and order fulfillment is a plus.
• Proficiency in ERP systems for inventory management  (e.g., SAP, NetSuite, Zoho Inventory or similar platforms).
• Proficient in Google Suite, Microsoft Office & Excel.
• Strong organizational skills and the ability to manage multiple priorities and projects in a fast-paced environment.
• Strong problem-solving skills, and attention to detail.
• Strong verbal and written communication skills, with the ability to collaborate effectively across various departments.

Benefits:

• Medical, Dental, Vision
• 401k