Office Administrator

Job description

The Office Administrator will provide administrative support to all managers.  These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers.  Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Core Responsibilities & Duties:

• Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services
• Overseas office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
• Maximize office productivity through proficient use of appropriate software applications
• Establish uniform correspondence procedures and style practices
• Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files
• Maintain contact with customers and Drivers, ensuring a prominent level of customer satisfaction
• Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
• Other duties as assigned

Qualifications:

• Strong customer service skills with focus on performance recognition
• Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
• Proficiency in planning written and verbal communications
• Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web-based applications, etc.)
• Excellent interpersonal skills both written and oral
• Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes
• Experience working in a transportation office environment a plus
• Make decisions and/or final recommendations which affect multiple departments

Skills:

• The ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Strong verbal and written communication skills
• Experience with AS400 operating systems is a plus
• Transportation industry knowledge and experience is a plus

Job Type: Full-time

Pay: From $18.35 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18