What are the responsibilities and job description for the Commerical Insurance Account Rep position at Financial Risk Solutions?
Job Description
Welcome to a dynamic opportunity at Financial Risk Solutions, where your role as a Commercial Insurance Account Representative is central to our mission of exceptional customer service. Nestled in the vibrant city of Oklahoma City, Oklahoma, and pioneering a flexible Hybrid Remote structure, we blend comfort with community. Positive and inviting in our approach, we're more than just a workplace; we're a hub for growth and innovation in the customer service domain. As the face of our company, you'll interact directly with clients to address their commercial insurance needs, ensuring they're provided with comprehensive solutions tailored to their requirements. Your passion for assisting clients and ensuring their satisfaction will be a key ingredient to your success within our team. Step into a role that not only values your skills but also offers a chance to grow and develop in a supportive and engaging environment. Join us to make a profound impact and drive exceptional client experiences!
Salary: $65000.00 - $70000.00 per year
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Work from Home
Flexible Schedule
Health Insurance
Responsibilities
Client Engagement: Establish and maintain strong relationships with clients, ensuring their commercial insurance needs are met and exceeded.
Account Management: Manage a portfolio of commercial insurance accounts, addressing inquiries and resolving issues promptly.
Policy Review: Conduct thorough reviews of client insurance policies and recommend enhancements where necessary.
Renewal Processing: Oversee policy renewals and ensure timely and accurate processing to maintain continuous coverage.
Problem Solving: Implement effective solutions for account-related issues while providing exceptional customer service.
Team Collaboration: Work collaboratively with the sales team and underwriters to achieve the best possible outcomes for clients.
Requirements
Experience: Minimum of 2 years in a customer service role, preferably within the insurance industry.
Licensing: Possession of an active Oklahoma state insurance license is highly advantageous.
Communication: Excellent verbal and written communication skills.
Problem-Solving: Strong analytical and problem-solving capabilities.
Customer-Focused: Passion for providing outstanding customer service and solutions.
Flexibility: Ability to adapt to a hybrid work model, combining office and remote work environments.
Team-Oriented: Demonstrated ability to work collaboratively with team members and other departments.
Tech-Savvy: Proficient in using customer management software and other digital tools.
Salary : $65,000 - $70,000