What are the responsibilities and job description for the Member Services Representative Findlay YMCA FRONT DESK position at Findlay Family YMCA?
Join Our Fun and Dynamic YMCA Team!
Are you ready to embark on an exciting journey with us? If you love customer service and want to make a positive impact in your community, we want YOU to be a part of our YMCA family!
Shifts Available:
- Monday to Friday:
- 8 AM to 1 PM
Why Work With Us?
- Flexibility: We understand life can be busy! We offer flexible scheduling to fit your needs.
- Family Benefits: Enjoy a full family membership once you join our team—because we believe in family!
- Community Impact: Be a part of something bigger. Help us support and uplift our community!
Position Summary:
As a Customer Service Representative, you'll be the friendly face of the YMCA! Your role includes delivering top-notch service to our members and guests, assisting with membership inquiries, and keeping our front desk area clean and organized.
Who We're Looking For:
Age: 18
Availability: Must be able to work a weekly schedule. If you select evening and weekend shifts, we will need you to commit to those times.
Skills:
- Excellent Interpersonal Skills: You enjoy connecting with people and creating a welcoming atmosphere.
- Problem-Solving Skills: You can think on your feet and handle challenges with ease.
- Customer Service Experience: Previous experience in customer service or sales is a plus, but a positive attitude is what truly matters!
- Basic Computer Knowledge: Familiarity with computers will help you navigate our systems smoothly.
If you’re ready to bring your enthusiasm and skills to our team, we can’t wait to meet you! Join us in making a difference in our community while having fun at work!
Your Essential Functions:
- Provide outstanding service to all members and guests—your smile makes a difference!
- Greet everyone with enthusiasm and learn their names—build those connections!
- Assist members with their individual needs and provide accurate information about our programs.
- Handle membership concerns with grace and keep your supervisor in the loop on any unusual situations.
- Be punctual, maintain positive relationships with your teammates, and manage money responsibly.
Ready to Make a Difference?
If you're passionate about customer service and community support, apply now! Join us in creating a welcoming environment where everyone feels at home. Let's build lasting relationships together!
Apply today and start your journey with the YMCA!
Job Type: Part-time
Pay: From $10.70 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 4 hour shift
- Day shift
- Morning shift
Experience:
- Customer service: 1 year (Required)
- Clerical: 1 year (Required)
Work Location: In person
Salary : $11
