Customer Service

Why You Should Join Fingerprinting Express:

*Culture to Care®: At Fingerprinting Express, we pride ourselves on providing an inclusive, safe, and positive work environment that supports both personal and professional growth. *Industry Leader in Nevada: We are the market leader and continue to expand, seeking motivated individuals to contribute to our ongoing success. *Career Advancement: We promote from within and offer ample opportunities for growth and development. *Culture to Care® Values: Our team is driven, motivated, collaborative, and supportive, always striving to go above and beyond for our customers and accounts. If you want to make a real impact, we’d love to hear from you!

What’s in It for You?

*Be part of a professional and fun company with a supportive team culture. *Enjoy major holidays off. *A long-term career in a company that values its employees and their growth. *100% company-paid health, dental, and vision insurance premiums for staff. *Career advancement opportunities with comprehensive training.

What You Should Know:

*We are looking for an experienced Customer Service Representative in a retail store setting. *The ideal candidate will play a key role in greeting customers, understanding their needs, and delivering our unique one-stop service offerings. *We're looking for someone who is positive, energetic, self-motivated, detail-oriented, adaptable, and collaborative, with a passion for helping the public.

Key Responsibilities:

*Provide outstanding customer service to clients. *Receptionist duties, including greeting customers, and answering multi-line phones. *Perform data entry tasks. *Handle cashier duties and process transactions. *Work closely with customers, maintaining a professional and friendly approach. *Become a trained Fingerprint Technician (training provided). *Obtain Notary Public Certification (training provided). *Perform filing and organizational tasks. *Upsell services when appropriate. *Fulfill other services: shredding, drug test collection, and alcohol awareness cards.

Qualifications:

*At least two (2) years of experience in office, customer service, or cashier roles. *Must be at least 21 years of age. *Must be a U.S. Citizen or lawful permanent resident. *The candidate should be committed to ongoing skill development. *Advanced cashier skills and intermediate proficiency in Microsoft Excel, PowerPoint, email, and the Internet. *Resourceful and reliable, with the ability to handle sensitive information confidentially. *Strong organizational skills, with attention to detail and multitasking abilities. *Ability to write and implement reports, emails, and memos effectively. *Ability to take initiative and work both independently and as part of a team. *Experience working in a methodical and detail-oriented environment.

Preferred Qualifications:

*Self-directed and outgoing, with strong problem-solving skills and the ability to handle high-exposure projects. *Technical skills. *Bilingual in Spanish and English is a plus.

We are a well-established, essential small business with multiple locations throughout Nevada, and we are continuing to grow!

Job Types: Full-time, Part-time

Salary: $16.00 - $19.00 per hour (DOE), plus tips

Expected Hours: 20–40 hours per week

Full-Time Benefits:

*401(k) *Dental Insurance *Flexible Schedule *Health Insurance *Paid Time Off *Vision Insurance

Come join our dynamic and growing team at Fingerprinting Express!

Available shifts and compensation: Available shifts all days except Sundays. Compensation is $18.00 - $22.00/hour.

About FINGERPRINTING EXPRESS: Fingerprints, FBI Background Checks, Notary Public, LIVESCAN, ID Photos, Document Shredding, Copy & Fax Learn more about us at www.fingerprintingexpress.com.

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