What are the responsibilities and job description for the Café Operations Crew position at Firehouse Subs?
Job Overview
We are seeking enthusiastic and dedicated Team Members to join our fast-paced café environment. As a Team Member, you will play a crucial role in delivering exceptional customer service while assisting with food preparation and maintaining a clean and inviting atmosphere. This position is perfect for individuals who enjoy working in the food industry and thrive in a team-oriented setting.
Responsibilities
- Provide outstanding customer service by greeting customers warmly and addressing their needs promptly.
- Operate cash registers efficiently, handling cash transactions accurately while ensuring a smooth checkout experience.
- Assist in food preparation, ensuring that all items are prepared according to quality standards and safety guidelines.
- Maintain cleanliness and organization of the café area, including dining spaces, food preparation areas, and restrooms.
- Follow food handling procedures to ensure the safety and quality of all products served.
- Collaborate with team members to achieve daily operational goals and enhance customer satisfaction.
- Handle customer inquiries and complaints professionally, striving for resolution to ensure a positive experience.
Requirements
- Previous experience in cash handling is preferred but not required.
- Familiarity with café or quick service fast food restaurant environments is a plus.
- Strong customer service skills with the ability to communicate effectively with customers and team members.
- Basic math skills for accurate cash register operations.
- Knowledge of food preparation techniques and food safety practices is beneficial.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be able to stand for extended periods and perform physical tasks as needed.
Join our team today and be part of an exciting environment where your contributions make a difference!
Job Type: Part-time
Pay: $10.00 - $11.50 per hour
Expected hours: No more than 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $10 - $12
