Demo

Operations Account Generalist

First Financial Bancorp
Terre Haute, IN Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 5/11/2025

Job Title

Operations Account Generalist

Status

Full-Time

Reports To

Operations Account Manager

Summary

Assists all aspects of servicing deposit accounts within the Operations department during vacations, sick days, and busy times, etc.

Job Requirements / Skills

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.)

  • High School diploma or equivalent required. Advanced degree in business, finance, and accounting a plus.
  • Computer skills, including knowledge of Windows based spreadsheet and word processing programs.

Primary Activities

Essential duties and responsibilities include the following. Other duties may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • All aspects of checking / savings account maintenance including, but not limited to, processing new account documentation to ensure accuracy and completeness, process account change requests, perform QA of changes, and assisting banking center staff.
  • All aspects of customer information file maintenance including, but not limited to, processing address change forms, return mail, lost contact activities, combined statements, perform QA of changes, and assisting banking center staff.
  • All aspects of CD / IRA account maintenance, including but not limited to, processing new account documentation to ensure accuracy and completeness, process account change requests, maintain IRA plan information to ensure proper reporting, perform QA of changes, and assisting banking center staff.
  • All aspects of exception processing, including but not limited to, account closure requests, NSF & rejected items, processing hold requests, QA of changes, and assisting banking center staff.
  • All aspects of unclaimed property processing, including but not limited to, research of potentially unclaimed properties, preparing due diligence letters, assisting customers and branches with claims for unclaimed properties, and state reporting.
  • All aspects of In / Out collections, including but not limited to : responding to account closure requests by mail and collection of check items outside of the standard return window.
  • All other duties as assigned.
  • Competency / Skill Level

    The behaviors, knowledge, and motivations important to success in the job)

  • Written and oral Communication skills
  • Initiative
  • Problem Assessment and Solving skills
  • Detail Oriented
  • Organizational skills
  • Key Behaviors

  • Provides Proper Telephone Etiquette to Internal / External Customers
  • Services Internal / External Customers Requests / Inquiries
  • Reviews Required Documentation for Accuracy and Completeness
  • Personal Development as Established with Manager
  • Bank Secrecy Act

  • Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering / Anti-Terrorist Financing / PATRIOT Act and OFAC regulations.
  • To be able to fulfill application requirements and responsibilities under the bank's related policies and programs.
  • Critical Job Elements

    Essential duties responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Generally good working environment with moderate exposure to noise, extreme temperatures or other adverse factors.
  • Above average physical effort of hand and eye coordination, and dexterity of hand and fingers to work efficiently and accurately.
  • Above average mental effort consisting of complexity of decision making, concentration and memory.
  • Above average amount of pressure to work efficiently and accurately.
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Operations Account Generalist?

    Sign up to receive alerts about other jobs on the Operations Account Generalist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $46,619 - $58,095
    Income Estimation: 
    $46,660 - $59,490
    Income Estimation: 
    $46,698 - $56,511
    Income Estimation: 
    $53,091 - $66,145
    Income Estimation: 
    $125,305 - $173,168
    Income Estimation: 
    $48,993 - $69,972
    Income Estimation: 
    $78,735 - $141,028
    Income Estimation: 
    $71,803 - $100,202
    Income Estimation: 
    $84,384 - $140,971
    Income Estimation: 
    $54,055 - $80,653
    Income Estimation: 
    $37,836 - $49,026
    Income Estimation: 
    $78,735 - $141,028
    Income Estimation: 
    $71,803 - $100,202
    Income Estimation: 
    $54,055 - $80,653
    Income Estimation: 
    $90,994 - $125,727
    Income Estimation: 
    $60,172 - $86,655
    Income Estimation: 
    $78,735 - $141,028
    Income Estimation: 
    $71,803 - $100,202
    Income Estimation: 
    $84,384 - $140,971
    Income Estimation: 
    $54,055 - $80,653
    Income Estimation: 
    $34,871 - $42,777
    Income Estimation: 
    $78,735 - $141,028
    Income Estimation: 
    $40,370 - $51,870
    Income Estimation: 
    $44,241 - $58,982
    Income Estimation: 
    $90,994 - $125,727
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at First Financial Bancorp

    First Financial Bancorp
    Hired Organization Address Abilene, TX Full Time
    Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial F...
    First Financial Bancorp
    Hired Organization Address Abilene, TX Full Time
    Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial F...
    First Financial Bancorp
    Hired Organization Address West Chester, OH Full Time
    Company Overview We're a leading financial services provider, dedicated to delivering exceptional investment management ...
    First Financial Bancorp
    Hired Organization Address Terre Haute, IN Full Time
    Address We're always looking for bright individuals to join our growing organization. As a part of the First Financial F...

    Not the job you're looking for? Here are some other Operations Account Generalist jobs in the Terre Haute, IN area that may be a better fit.

    Operations Account Generalist

    First Financial Bank NA, Terre Haute, IN

    People Operations Generalist

    Evapco, Greenup, IL

    AI Assistant is available now!

    Feel free to start your new journey!