What are the responsibilities and job description for the Operations Research Generalist position at First Financial Bank NA?
Operations Research Generalist
Location: Operations Center, Terre Haute, IN
Status: Full-Time, Hourly Non-Exempt
Why Join First Financial Bank?
Are you a detail-oriented problem solver who enjoys research, data management, and operational support? Our Operations Research Generalist role could be the perfect fit! This position provides crucial support in research, imaging, and supply fulfillment activities. Join us and contribute to the efficiency and success of our operations team!
What You’ll Do
- Support Operations Research: Assist with research, verification, and imaging activities as needed.
- Ensure Data Accuracy: Maintain organized records and assist in maintaining compliance with operational policies.
- Backup Courier Responsibilities: Provide backup support for the courier route between the Main Office, Operations Center, and Post Office.
- Manage Supply Orders: Perform final reviews of supply orders, process invoices, and ensure timely fulfillment.
- Resolve Issues: Communicate effectively to resolve internal and external operational inquiries.
- Assist with Special Projects: Support various initiatives within the department, contributing to process improvements and operational efficiencies.
- Support a Team: Provide additional administrative and operational support as needed.
What We’re Looking For
- High school diploma or equivalent required.
- Previous banking experience with an operations background preferred.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Strong analytical, organizational, and problem-solving skills.
- Willingness to learn new things and take initiative.
- Ability to work independently with minimal supervision.
- Excellent written and verbal communication skills.
- Call center or help desk experience is a plus.
- Ability to lift and move up to 25 pounds occasionally.
- Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
- Ability to commute to the primary work location and occasionally to other work locations within driving distance.
What We Offer
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Career Development: Tuition assistance and professional growth opportunities.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Who We Are
First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With 83 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.
Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Ready to Join Us?
Apply now and take the next step in your banking career! We review all applications and will respond promptly.
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
