What are the responsibilities and job description for the Collections Supervisor position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a Collections Supervisor to join the Consumer Loan Collections Department. The Collections Supervisor is responsible to serve as one of the supervisors for the collections group within the Collection and Recovery Center. Assists with overseeing the collection function, which includes ensuring that regulatory requirements are followed; best collection practices are consistently exercised and provide timely processing and reporting of delinquent First Hawaiian Bank loan products. In addition, supervise and assist with developing the staff to promote an effective and efficient approach to risk-based collecting.
Compensation
The annual salary range for this role is $40,000 - $50,000/ per year ; commensurate with experience.
Work Schedule
Monday - Friday 8:00AM - 5:00PM (Hours may vary)
Required Qualifications
Bachelor’s Degree or equivalent experience required.
2 years’ required experience in any of the following:
Collections
Supervising in operations, and/or
Consumer credit products
MS Windows proficient (MS Excel, MS Word and MS Outlook).
Must be articulate, self-motivated and able to interact with and supervise a diverse group of individuals.
Excellent oral and written communication skills, problem solving and negotiating skills are required in order to make critical decisions with minimal supervision.
Must possess excellent telephone etiquette skills.
Good time management skills.
Able to plan, organize and budget.
Able to work under pressure with multiple deadlines.
Able to handle confidential matters judiciously.
Benefits:
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We Value Diversity
At First Hawaiian Bank, we are confident that our success is a product of our team’s diverse backgrounds, skills, and interests. We are an EEO Employer and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank!
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $40,000 - $50,000
