What are the responsibilities and job description for the Export Operations Representative position at First Tek, Inc.?
Prepare all required documents for international shipments including commercial invoice, packing list, and bills of lading
Ensure compliance with U.S. and international export policies, procedures and regulations for proper classification, documentation and recordkeeping.
Provide ongoing customer support to requestors through order updates, shipment notifications, and final delivery
Manage all activities related to exporting samples, including inventory management, documentation, and transportation
Coordinate with suppliers, customers, and couriers / freight forwarders to ensure timely delivery of samples
Monitoring inventory levels and coordinating with procurement to order required material
Resolve any issues related to export process such as delays, damages, or lost shipments
Maintain detailed records of all export transactions for auditing and reporting purposes
Monitor changes in export laws and regulations and updating training documentation when necessary
Track shipments and provide updates to customers
Maintain and develop positive business relations with requestors and customers
Keep detailed records of every step of the order process from request to delivery
Quals
BA in Supply Chain, Business Administration or Equivalent
Excellent verbal and written communication skills, problem-solving skills
Ability to handle and prioritize multiple tasks
Detail-oriented and ability to document activities accurately and responsibly
Dependable team player that can thrive within the group, as well as independently
Experience in export coordination preferred, but not required
SAP experience preferred, but not required
Proficiency in MS Office, Word, and Excel
