What are the responsibilities and job description for the Office & Field Support Specialist position at FirstLight Home Care of Guilford and of Jacksonville, NC?
Job Description
Job Description
Benefits :
Competitive salary
Flexible schedule
Training & development
First Light Home Care is seeking a reliable, adaptable, and professional Office & Field Support Specialist to join our home care agency, experience in home care required. This part-time position(potential to become full time) plays a vital role in ensuring smooth operations both in the office and in the field. The ideal candidate will have prior experience in home care, with a CNA certification preferred, and will be comfortable handling administrative tasks, supporting caregivers, and occasionally assisting with fieldwork.
Do Not Apply Unless You Can Say "YES" To The Following . . .
You are an organized self-starter with a positive attitude?
You have a valid D.L. and insured personal vehicle?
You can pass a criminal background check & drug test?
You have Home Care experience? (required)
Your Schedule :
This is a part-time position, and specific hours and scheduling details will be discussed during the interview process
Office Responsibilities :
Support day-to-day administrative operations, including scheduling, documentation, and filing.
Assist with onboarding and training new caregivers.
Handle incoming calls and inquiries from clients, caregivers, and staff.
Maintain accurate records, including client care plans and caregiver assignments.
Ensure compliance with all regulatory and agency policies (e.g., HIPAA, OSHA).
Performs other duties as assigned
Field Responsibilities (as needed)CNA Preferred :
Visit client homes to do meet & greets, cover shifts, etc
Assist caregivers in the field during high-demand situations or emergencies.
Serve as a point of contact for clients to ensure satisfaction with services.
Support field staff with supplies, equipment, or guidance as required.
Your Pay and Benefits :
Competitive Pay!
Bi-Weekly Pay
TapCheck (Daily Direct Deposit)
Medical & Dental Insurance (Employer pays 50% w / Payroll Deduction, Elective, Active After 90 Days ) for full time only
Ally Telehealth
Still Interested?
Call 910-939-0695 and ask for Ashley or Click Apply !
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