Office & Field Support Specialist

Benefits:

• Competitive salary
• Flexible schedule
• Training & development
  
  
  

First Light Home Care is seeking a reliable, adaptable, and professional Office & Field Support Specialist to join our home care agency, experience in home care required. This part-time position(potential to become full time) plays a vital role in ensuring smooth operations both in the office and in the field. The ideal candidate will have prior experience in home care, with a CNA certification preferred, and will be comfortable handling administrative tasks, supporting caregivers, and occasionally assisting with fieldwork.

Do Not Apply Unless You Can Say "YES" To The Following . . .

• You are an organized self-starter with a positive attitude?
• You have a valid D.L. and insured personal vehicle?
• You can pass a criminal background check & drug test?
• You have Home Care experience? (required)
  
  
  

Your Schedule:

• This is a part-time position, and specific hours and scheduling details will be discussed during the interview process
  
  
  

Office Responsibilities:

• Support day-to-day administrative operations, including scheduling, documentation, and filing.
• Assist with onboarding and training new caregivers.
• Handle incoming calls and inquiries from clients, caregivers, and staff.
• Maintain accurate records, including client care plans and caregiver assignments.
• Ensure compliance with all regulatory and agency policies (e.g., HIPAA, OSHA).
• Performs other duties as assigned
  
  
  

Field Responsibilities (as needed)CNA Preferred:

• Visit client homes to do meet & greets, cover shifts, etc
• Assist caregivers in the field during high-demand situations or emergencies.
• Serve as a point of contact for clients to ensure satisfaction with services.
• Support field staff with supplies, equipment, or guidance as required.
  
  
  

Your Pay and Benefits:

• Competitive Pay!
• Bi-Weekly Pay
• *or* TapCheck (Daily Direct Deposit)
• Medical & Dental Insurance (Employer pays 50% w/ Payroll Deduction, Elective, Active After 90 Days) for full time only
• Ally Telehealth
  
  
  

Still Interested?

Call 910-939-0695 and ask for Ashley or Click Apply!

This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.