What are the responsibilities and job description for the Service Performance Analyst position at firstPRO, Inc?
Job Overview:
- As an Operations Efficiency Specialist, you will play a critical role in driving business growth and optimizing operational efficiency at FirstPRO, Inc.
You will work closely with the VP of Service to analyze KPIs, pricing, and product lines based on sales volume.
This is an exciting opportunity to join a dynamic organization and contribute to its success.
Responsibilities:
- Design and implement process improvements to enhance operational efficiency
- Collaborate with cross-functional teams to drive business outcomes and achieve strategic objectives
- Analyze service data to identify areas for improvement and recommend solutions
- Develop and maintain key performance indicators (KPIs) to measure service team performance
- Provide data-driven insights to inform business decisions and drive strategic growth
