Sales Associate

Retail Sales Associate Job Description

The objective of the Sales Associate position is to provide exceptional guest experience and support their retail team in the day-to-day operations and success within the four directions of the Compass; Nature, Economy, Society and Well-being. The position is also responsible for supporting in staff training, code of conduct, policies and procedures. They ensure that the store principles are followed, providing exceptional guest experience through quality education, relationship building and by delivering a best -in-class Fjällräven brand experience. We see employee diversity as a guiding principle in our employment policy. This means promoting the diversity of the individuals in the company in order to attain the highest possible productivity, creativity and efficiency.

Top Traits and Values

• They are passionate about people, product, getting outside, diversity and sustainability.
• They conduct themselves with honesty & integrity.
• They are accountable for their actions and take responsibility in any situation.
• They consider what their team and brand need by being open to all feedback
• They demonstrate a persistence and drive for results through consistency and stability.

Nature/ Product

Let’s put it simply: We love nature. We want it to be there - open and whole for all generations to come. Big and vast to get lost in, wild and untamed to be captured by, grand and beautiful to fill you with joy. This is why we exist as a company. For us, nature is everything, and without it, we would be nothing.

Economy

We have been inspiring people to spend time in nature since the 1960s, and we intend to stick around for a lot longer. In order to keep providing durable, functional and timeless equipment, and inspiring even more people to walk with nature, we need to maintain a profitable business and sustainable financial performance.

Society

As a company our wish is to contribute to well-functioning communities, wherever we do business. Whether it is out in nature or in civil society we apply the same principle of striving to leave basecamp in better shape than we found it.

Well-Being

As with all companies, Fjällräven is defined by the people who work here. We are made up of individuals who are devoted outdoor enthusiasts that feel personally motivated to inspire the world to walk with nature. Every single part of our operations, and every individual is contributing to and working towards our common mission. And just like a team of trekkers, learning and developing together, trusting each other and valuing our differences is crucial to reach our goals.

Mandatory Skills, Education and/or Competencies

• Organizational and time management skills with proven aptitude to prioritize and manage workload
• Customer service, relationship building skills
• Ability to process daily procedures
• Strong interpersonal skills; presents a positive and professional image
• Ability to effectively and respectfully collaborate with diverse teams to create a positive shopping experience and inclusive workplace environment for all

Benefits

• Health, vision and dental insurance for full time employees
• Health Savings Account with employer contribution when enrolled in qualified health plan
• 401K with 5% match for qualified full time and part time employees
• Company paid life insurance
• Company paid short term disability
• Supplemental benefits including: critical illness insurance, accidental injury insurance, long term disability insurance and voluntary life insurance.
• Generous seasonal clothing allotment (bi-annual)
• Generous discount on Fenix Brands (Fjallraven, HanWag, Royal Robbins, Primus, Brunton) discount
• Work-life balance
• Professional development opportunities (Leadership development, Diversity, Equity & Inclusion education, work tool trainings)
• Leadership accessibility
• Growth and development opportunities

We do not tolerate discrimination with respect to race, gender, ethnicity, religion, age, disability, sexual orientation, national origin or any other characteristic protected by law.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Schedule:

• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Work Location: Multiple Locations