What are the responsibilities and job description for the Director of Aftermarket Sales position at FlexGen?
About FlexGen
Based in Durham, N.C., FlexGen is a leading integration services and software technology provider for energy storage solutions in the United States and globally. FlexGen designs and integrates storage solutions and the software platform that enables today's energy transition. Leveraging its best-in-class energy management software and power electronics, FlexGen delivers utility-scale storage projects integrated with traditional and renewable power generation globally. The Company's clients and partners include the most technically and commercially demanding developers, utilities, government agencies, and industrial companies in the world.
Energy storage represents a multibillion-dollar market at the center of the energy transition. Integrating energy storage requires software and technological solutions that play a critical role in the adoption of renewables at scale—offsetting the intermittent and reliability challenges that renewable power generation creates for the grid. Since its founding in 2009, FlexGen has supported the deployment of more than 7 GWh of energy storage systems across the U.S. and internationally for utility, microgrid, and C&I customers.
FlexGen is dedicated to providing best-in-class service and performance for its customers, ensuring safety, reliability, and resiliency in all operating environments. FlexGen supports the customer across the full journey of developing an energy storage project and leverages decades of engineering and software expertise to maximize the value that its customers ultimately receive. The company's HybridOS solutions include six distinct energy management solution applications : DigitalTwin, FlexPack, SiteController, FleetManager, PowerCloud, and FlexBidr
Position Description
We are seeking a Director of Aftermarket Sales (Lifecycle) to lead the development and expansion of Lifecycle Solutions for our customers" Battery Energy Management Systems (BESS) across North America. This unique and strategic role combines leadership, flexibility, contract negotiation, and customer-focused solution development.
The ideal candidate will act as an ambassador for FlexGen's Lifecycle Solutions, demonstrating exceptional creativity, strategic thinking, and commitment to customer success.
Major Job Responsibilities :
- Develop and lead the lifecycle solutions business for customers" BESS, from proposal to contract execution.
- Ensure Long-Term Service Agreements are attached to all FlexGen customers, including developers, utilities, and industrial companies.
- Collaborate with Lifecycle Services, Application Engineering, Legal, and Procurement teams to negotiate the commercial and technical aspects of contracts.
- Create and deliver customized lifecycle solutions that align with customer requirements and key performance standards.
- Lead product and proposal presentations, supporting customers with commercial and technical inquiries.
- Travel to meet with customers for business presentations, negotiations, and relationship building.
- Represent FlexGen at industry conferences to promote Lifecycle Solutions.
- Facilitate a comprehensive project handover to Lifecycle Services teams to ensure operational success and customer satisfaction.
Position Requirements :
FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.
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