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CW - Inside Sales Administrative Assistant

FlexSteel
Odessa, TX Remote Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/2/2025

This is a Cactus Wellhead position and is located in Odessa, TX.

 

JOB SUMMARY: Responsible for analyzing and managing customer product needs and obtaining orders for Surface Wellhead equipment/systems, while ensuring a financial balance between utilizing new and customer owned equipment. Coordinate successful product releases within established standards and priorities.

ESSENTIAL FUNCTIONS, ROLES AND RESPONSIBILITIES: Essential duties and responsibilities include the following.

  • Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations.
  • Promptly enter sales orders in Syteline.
  • Use independent judgement managing the utilization and inventory control of customers property to ensure that we are supporting the best financial outcome for the customer.
  • Perform same day source planning on hook up and/or additional customer requirements which reduces customer’s financial impact.
  • Ensure the accuracy of open sales orders (commercial and technical), published customer discounts or net pricing and that orders do not contain obsolete or invalid part numbers and customer requirements.
  • Verify that quotes submitted by Corporate Sales are technically accurate.
  • Monitor dates in accordance to actual customer requirements using the most recent information available.
  • Provide reports on sales activity, sales forecasts and other quantifiable sales objective measurements to management.
  • Seek and identify substitutions for quoted equipment that is not on hand/inventory. Utilize excess or slow-moving inventory within standard operating procedures.
  • Communicate changes and/or cancellations to customer requirements and delivery issues to supply chain and Supervisor to endure that the customer specifications and deadlines are met.
  • Maintain rig board to allow visibility of current customer requirements by active rig, equipment type, state of preparedness and expected ship date.
  • Proactively pursue compensation for expediting charges incurred through sales prior to manufacturing or shipping.
  • Provide input and assistance to other functional areas in order to improve processes and customer satisfaction levels.
  • Ensure all FSO’s are entered/received daily.
  • Work with I/S, payroll to ensure payroll is ready to be submitted on a bi-weekly basis.
  • Ensure well files are updated in a timely manner.
  • Scanning paperwork back to remote salesmen
  • Reserving equipment in the system to reflect an accurate inventory. Take care of bin moving to ODS locations for PI prep.
  • Loading SRO’s/CSO’s
  • Posting orders that have been confirmed shipped. 
  • Perform other regular duties as assigned or requested.
  • Follow all Safety guidelines, processes, and policies

EDUCATION, TRAINING, EXPERIENCE: High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS: None Required

JOB KNOWLEDGE, SKILLS, ABILITIES: Working knowledge of drilling/production and equipment, intermediate computer skills, language, Mathematical skills and reasoning ability.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

PHYSICAL DEMANDS: Physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; stand, walk and sit; talk and hear.
  • Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
  • Ability to clearly hear voices or alarms, bells, and other noise.

WORK ENVIRONMENT: Work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

  • Normally work in an office environment; however, occasionally may work in assembly areas and field service machine shop.
  • Regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemical; outside weather conditions and risk of electrical shock. Regularly exposed to wet and/or humid conditions (outside weather conditions); high precarious places; extreme cold; extreme heat and vibration.
  • Occasionally exposed to toxic and caustic chemicals, risk of radiation or electrical shock.
  • The noise level in the work environment is usually very loud.

Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Cactus Companies is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected by applicable discrimination laws.

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