What are the responsibilities and job description for the Accounts Receivable Specialist position at FlexTG?
"You don’t build a business. You build people, and people build the business.”
At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. You’re recognized and treated as an individual. Your development is unique to you – tailored to your own wishes and needs – and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business. Flex Technology Group is a national company that has been featured as a Top 50 company to sell for by Selling Power Magazine and has been featured on the Inc. 5000 fastest growing company list for 12 years in a row.
The Accounts Receivable Specialist is responsible for the collection of outstanding customer debts. Duties may include processing customer refunds, keeping notes updated in the customer files, collecting on past due accounts, working with the billing department to resolve billing issues and engaging with Sales and Account Management to maintain customer relations.
This role requires you to be physically located in a region within the MST or PST time zones.
The hourly pay range for this role is $24.00-$26.50
Essential Functions and Responsibilities
- Contact customers via phone, email, or mail to collect outstanding payments
- Monitor and follow up on overdue accounts to ensure timely payment
- Record details of collection efforts and customer interactions
- Build effective relationships with customers to resolve past due accounts
- Interacts with Sales, Account Management and Billing to resolve customer disputes
- Researches and resolves payment discrepancies
- Researches and corrects escalated billing discrepancies and misapplied payments
- Prepares custom account statements
- Ability to manipulate large amounts of data in Excel utilizing Pivot Tables and V-Lookups
- Assist with Cash Applications
Qualifications and Experience
Minimum Qualifications:
- Basic MS Office knowledge (especially Excel)
- 2 years’ experience in Accounts Receivable and B2B Collection
- Proven track record of successful debt collection and account management
- Experience with high email volume
- High Attention to Detail
- Strong Data Entry and Math Skills (numbers-oriented individual)
Preferred Qualifications:
- Intermediate MS Office knowledge (especially Excel)
- Experience working in multiple databases for different companies
- 5 years’ experience in Accounts Receivable and B2B Collection
Flex Technology Group is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.
Salary : $24 - $27