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Coordinator, Computer Systems Control (19664)

Florida Agricultural and Mechanical University
Crestview, FL Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/1/2025
Position Vacancy Announcement

Florida A&M University's College of Pharmacy and Pharmaceutical Sciences is please to announce the acceptance of qualified applications for the Coordinator, Computer Systems Control vacancy.

Responsibilities

Provides hardware & software technical support for the faculty and staff of the College of Pharmacy located at the Tallahassee, Peaden Campus, Tampa, Davie and Jacksonville campuses, computer and equipment, which include the setup and managing the operation of all computer equipment system; Analyze system performance and implement changes for improvement; Traveling reimbursement provided to Tallahassee and pharmacy practice centers located in Jacksonville, Tampa and Davie when University vehicle is not available; Supports and assists the Director of University Computer Systems as a secondary contact for Enflux, conducting training sessions and participate in data collection for Enflux reports; Supports the Director of University Computer Systems in setting up, managing and monitoring ExamSoft testing and exams and other testing software; Sets up, manages, and monitors the operation of all Zoom video-conferencing distance endpoints and classrooms; and troubleshoots system hardware and software malfunctions and take corrective actions for Zoom and other audio and videoconferencing equipment.

Provides specifications and configuration for the purchase of new equipment; Manages COPPS IPH Computer Laboratory and a network containing a Windows 2008 Server and attached workstations; Reviews and analyzes software and determine optimum configuration for installation, as well as customizing and maintaining system and hardware in the College of Pharmacy; Performs comprehensive diagnostic problem determination and implement required software patches, service packs, updates and/or enhancements to the COPPS computer software and hardware; Develops Data Backup and Discovery/Recovery Procedures for the branch servers and computer work station systems; Sets up, manages and monitors the operations of all audio-visual teleconferencing equipment; and Develops and maintains service log/database of all the College of Pharmacy equipment and keep service logs of all problems and technical service provided.

Assists with securing maintenance contracts with vendors for all IT equipment; Assists with onboarding of new employees (Faculty and Staff) in iRattler and other university computer systems software; Ensures equipment control and inventory of all off-campus electronic equipment for current and new employees; Assigns electronic access to the building to all Peaden Campus learners, Faculty and Staff; Primary contact person for electronic suppliers and subcontractors for the Peaden Campus; Maintains the annual inventory of the university technology and computer system equipment; Performs all task/duties associated with the administration of the College of Pharmacy network and assuring the functionality of network connectivity, security for the College of Pharmacy; Acts as liaison to the University network staff to ensure that the College/Peaden campus receives the best possible network service; Maintains office hours for students and employees for electronic related questions and equipment; Develops, documents and maintains library of standards for the use and control of COPPS computer software and hardware; Provides training/materials and assistance to the COPPS staff and students on departmental software and hardware; Provides training for faculty and staff on the proper use of audio-visual equipment in the classrooms; Assists with providing electronic access to the Peaden Campus for learners, Faculty and Staff; and other duties as assigned.

Minimum Qualifications

Bachelor's degree in Computer Science, MIS, or appropriate area specialization and two years of related experience; or master's degree in Computer Science, MIS, or appropriate area of specialization.

Recommended Competencies

Knowledge of applicable computer software and operating systems;

Knowledge of standard concepts, practices, and procedures for computer support;

Ability to communicate effectively, verbally and in writing;

Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations;

Ability to develop and implement policies, procedures, goals, and objectives;

Ability to utilize problem solving skills;

Knowledge of standard programming languages, concepts, practices, and procedures within the technology field (i.e. C , Visual Basic, TCP/IP);

Ability to utilize technical skills;

Ability to convey technical information to technical and non-technical users;

Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices; and

Ability to establish and maintain effective working relationships.

Pay Plan

This is an Administrative and Professional (A&P) position.

Conditions of Employment

Successful candidate is subject to a pre-employment screening which includes a review of criminal records, reference checks and verification of education. An official college transcript, a high school diploma, or other educational documents must be submitted, where applicable, at the time of employment.

Only United States (U.S.) citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Federal law requires proof of your authorization to work in the United States. You will be required to provide proof of your identity and employment eligibility within three (3) days of employment.

Section 110.1128, Florida Statutes, prohibits employment by the State (including re-hire after a break in service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S. Military Selective Service Act, during the person’s period of eligibility (ages 18 through 25). Additionally, if currently employed by the State, this law prohibits the promotion of such person. You may be required to provide documentation.

How To Apply

Applicants are required to complete the online application with all applicable information. Applications must include all work history and education details even if attaching a resume. If you are a current FAMU employee, you must apply through Self Service in iRattler. This search is being conducted under Florida law, including the Sunshine law and Public Records law.

Reasonable Accommodation

If you require a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity Programs at (850) 599-3076 at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the University by calling TDD via FRS (800) 955-8771.

Reasonable Accommodation

If you require a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity Programs at (850) 599-3076 at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the University by calling TDD via FRS (800) 955-8771.

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